We are currently recruiting an experienced M&E Contract Supervisor to lead a team of 3 x Engineers on a Commercial & Retail Landlord contract in Central London responsible for achieving service delivery objectives for the landlord areas.
This is for a new contract to NG Bailey part of a larger portfolio.
The Working Supervisor will have responsibility for their own portfolio of buildings in Marble Arch, whilst supervising a team of Engineers locally responsible for a portfolio of buildings.
The Supervisor will lead on PPM and reactive call completion within SLA / KPI, health and safety, customer service, quality assurance, statutory compliance and adherence to NG Bailey systems and procedures.
The successful candidate will have experience of supervising a small team of engineers in a maintenance / building services environment and have a Mechanical & Electrical background themselves.
They will be client facing, be competent in raising quotes, managing sub-contractors and generating operation reports.
This role is Monday to Friday, 40 hours per week
You will :
Lead the team in provision of excellent service delivery by monitoring service performance, taking corrective action when necessary and escalating as appropriate.
Provide first line management and leadership to contract dedicated team, setting team objectives and individual performance management reviews
Monitor completion of PPM and reactive work through concept, analysis of Work in Progress (WIP) reporting and liaison with the helpdesk.
Ensure compliance with statutory controls across all technical areas of expertise
Carry out tool box talks with Engineers in team as prescribed by the SHEQ department.
Carry out sub contractor quotations and produce quotes for any small works required on site.
Where required use extensive Technical Knowledge assisting Engineers on Fault Finding & Diagnostics.
Completing all required documentation, job sheets and certificates.
Assist in the production of monthly operations report
You will have :
Experience working as a Supervisor probably as Multi-Skilled Technician, experienced in a commercial setting carrying out PPM's in line with SFG20 or equivalent with advanced fault finding diagnostic experience.
Capable of Supervising Reactive Repairs and Small Projects.
Experienced in Statutory & Mandatory Compliance Maintenance Records / Certification and uploading onto Service Systems.
Completed a recognised Mechanical OR Electrical Apprenticeship (Preferred not Essential)
NVQ Level 2-3 (Mechanical Discipline e.g. Heating and Ventilating 6018) OR City and Guilds (Mechanical Discipline) OR Electrical equivalent
Worked on various manufacturers systems, skilled in a Mechanical & / or Electrical Discipline carrying out PPM's in line with SFG20 or equivalent, with advanced fault finding diagnostic experience.
Safe systems of Work Procedure - PTW, RAMS, etc.
Excellent client facing
We are one of the leading independent engineering and services businesses in the UK. Founded in 1921, with a turnover of £500m and 3000 employees, we are proud of our history of developing great people through our investment in training.
Progression is something we value and we’ll make sure that when you join us you have a clearly defined development path, supported by regular reviews, training and ongoing support to enable you to be the best you can be.