Library Services at the University of Essex provide high-quality resources, study environments and professional support towards the University's mission of excellence in education and research.
The Frontline Services team is responsible for providing excellent membership, advisory and help services, with the goal of enabling our students to become successful independent learners.
Duties of the Role
We are seeking a Library Assistant to join our Frontline Services team in Colchester to offer outstanding support to users in accessing library resources, self-
service and study facilities. The successful candidate will engage with a diverse range of users, responding to enquiries and proactively offering assistance throughout the Library building.
Skills and qualifications required
Applicants should demonstrate a commitment to first class customer service, with excellent interpersonal, team working and digital skills.
You should have GCSEs at grades A-C including English and Maths (or equivalent). Experience of working in a customer orientated environment is essential.
At the University of Essex internationalism is central to who we are and what we do. We are committed to being a cosmopolitan, internationally-
oriented university that is welcoming to staff and students from all countries and a university where you can find the world in one place.
Please see the further detail link below for a full job description and person specification which outlines the full duties, skills, qualifications and experience needed for this role plus more information relating to the post.
We recommend you read this information carefully before making an application. Applications should be made on-line, but if you would like advice or help in making an application, or need information in a different format, please telephone the Resourcing Team (01206 876559).