Trainee Optical Consultant
The Boots Company PLC
Harrogate, Cambridge Street
2d ago

The importance of your role.

This is your chance to be part of something a bit different. You’ll use your passion for service and provide an outstanding level of care for our customers.

We think that’s a big opportunity.

The customer is everything to Boots, and working with the Practice Manager, Optometrist and Optical Consultants, you’ll create a culture where everyone is friendly and passionate about doing the right thing for them.

Together these elements will play a big part in making us No 1 for Customer Care.

What you’ll be doing day to day.

  • Primarily, you’ll provide information to customers, working alongside the Optometrist, to help them select the best products and services to ensure customers see, look and feel better than they ever thought possible.
  • Secondly, you’ll keep up-to-date with all the various new lines and promotions within your practice, so that you can always provide customers with the most up-to-date information.
  • Finally, you’ll play your part within the team, working together and helping and supporting colleagues to deliver a successful and profitable business.
  • How will you do it?

  • You’ll listen to our customers and provide the right, up to date information at all times.
  • You’ll select the best products for each customer and this, in turn, will naturally increase our sales and make us profitable.
  • You’ll ensure that the practice is always clean and tidy and that you effectively manage queues at busy periods. This means our customers will receive an excellent service in a great environment.
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