Housekeeping Supervisor
Marriott Hotels
NORTH YORKSHIRE, United Kingdom
4d ago

Posting Date Oct 14, 2021

Job Number 21117316

Job Category Housekeeping & Laundry

Location York Marriott Hotel, Tadcaster Road, York, NORTH YORKSHIRE, United Kingdom VIEW ON MAP

Brand Marriott Hotels Resorts

Relocation? N

Position Type Non-Management

Located Remotely? N

Marriott International portfolio of brands includes both JW Marriott and Marriott Hotels.

Marriott Hotels , Marriott International’s flagship brand with more than 500 global locations, is advancing the art of hosting so that our guests can travel brilliantly.

As a host with Marriott Hotels, you will help keep this promise by delivering premium choices, sophisticated style, and well-crafted details.

With your skills and imagination, together we will innovate and reinvent the future of travel. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 80 beautiful properties in gateway cities and distinctive resort locations around the world.

JW believes our associates come first. Because if you’re happy, our guests will be happy. It’s as simple as that. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy a true camaraderie with a diverse group of co-workers.

JW creates opportunities for training, development, recognition and most importantly, a place where you can really pursue your passions in a luxury environment.

Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™.

We are looking for picky people , those who are fussy about details and love everything to be super clean. Everything needs to perfect for our hotel guests , not just the bedrooms but the public areas and leisure club too.

Are you good with people and training them to your same high standards? Can you lead by example? If so we need you in our lovely team.

We have a full time and part time position available.

You need to be friendly and hard working and in return we can offer a great hourly rate of £10.00 per hour, free meals on duty, free car parking, free gym membership and use of the pool too

POSITION SUMMARY

Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeping attendant to ensure quality standards.

Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms.

Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry.

Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments.

Communicate issues to next shift. Complete required paperwork.

Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.

  • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries;
  • complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information;
  • protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs;
  • assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language.

    Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees.

    Perform other reasonable job duties as requested by Supervisors.

    Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.

    We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

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