Customer Relations Advisor
SF Group
Melton, Great Britain
11d ago

Customer Relations Advisor

The Office Support Division of SF Group is currently recruiting for an immediately starting Temporary Customer Relations Advisor working for a company based in North Leicester.

This is an exciting opportunity working in a fast paced office environment.

As a Customer Service Adviser you will :

  • Deliver service excellence within the customer contact journey ensuring consistency
  • Report to Senior Management and work within a close friendly team
  • Key Duties Include :

  • Deal with all customer contact including emails. Telephone, drop-in visitors.
  • Monitor and manage all enquiries and complaints in a timely and professional manager
  • Creating and maintaining accurate records of customer contact
  • Liaising effectively with all departments and ensuring KPI's are met
  • Ensure compliance with GDPR
  • The Ideal Candidate :

  • Good working knowledge of MS Office and PC literate
  • Professional and approachable manner
  • Previous experience in a customer service or complaints based role
  • Able to work well under pressure and meet
  • This Customer Relations Advisor role is working Monday to Friday paying 10.98 per hour and is a temporary opportunity with the potential to go permanent.

    At SF Group, your right to privacy is important to us. By applying for this job, your information will be entered into our recruitment system.

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    Only applicants with a suitable amount of UK based experience and who have a legal right to work within the UK will be considered.

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