TITLE : Director Data Center Operations, UK and Ireland
REPORTS TO : VP Data Center Operations EMEA
We are seeking a Director Data Center Operations, UK and Ireland to lead and inspire our data centre teams across the UK and Ireland region together with his or her peer responsible for the Germany and Netherlands.
The successful candidate will partner closely with other regional leads as well as engineering teams to deliver and maintain mission critical IT hardware and tooling across their managed regions and sites.
The Operations Director will create industry leading vision and strategy, scale teams and operations, develop talent and deliver the right processes and standards to enable Digital Realty’s growth.
He / she is in charge of all aspects of the data centers within the respective region including the safety, sustainability, operation, maintenance, repair of all equipment and systems, supporting a 24 / 7 data center operation to achieve 100% uptime and 100% compliance with all customers SLAs and standards while building team confidence in order to further enhance customer trust.
Furthermore, he / she is accountable for the real estate management and will work closely with our Design & Construction team on all construction activities and installations to ensure our product aligns with operating standards.
In addition, he / she will be a key player in leading change and growth in the region and will develop, implement and audit local standard operating procedures in compliance with DLR’s standards and industry best practices.
As part of these responsibilities he / she will identify trends and analyze risks, and also identify process improvements.
He / she supports the pre- sales activities including conducting sales tours and reviewing lease proposals and agreements in accordance with DLR standards and local requirements.
Develop and implement cost effective systems and efficient operations to meet current and future business requirements related to the mechanical, electrical, control systems and security operations of mission-
critical facilities environment.
Responsible for managing vendor service levels, negotiating contracts and managing RFPs for vendor selection.
TITLE : EMEA Technical Operations Director
REPORTS TO : VP Operations EMEA
DATE : Summary :
Through Digital Realty’s family of services they are bringing the World closer together and building a different kind of company where the cloud and business live.
We are seeking an Operations Director to lead and inspire our data centre teams across EMEA. The successful candidate will partner closely with other regional leads as well as engineering teams to deliver and maintain mission critical IT hardware and tooling across 25 managed sites with a direct report / teams size of 50+ The Operations Director will create industry leading vision and strategy, scale teams and operations, develop talent and deliver the right processes and standards to enable Digitals Realty’s growth.
The Role :
The Technical Operations Director will provide leadership, management, and strategic vision for the technical operations of our mission critical facilities environment.
The Director is a skilled communicator responsible for the day-to-day service delivery, and maintenance of all mechanical, electrical, and plumbing infrastructures for a 24X7 environment.
Accountable for overall leadership of the service delivery teams and maintaining operational excellence across the portfolio.
They must manage the operational procedures, processes, measurements and people to ensure we deliver a best in class service delivery model.
That includes best practice sharing and assurance that our standards and performance exceed the market place.
The Requirements :
Develop and implement cost effective systems and efficient operations to meet current and future business requirements related to the mechanical, electrical, and plumbing (MEP) operations of mission-
critical facilities environment.
Keys to Success :
Digital Realty : Where the cloud lives and business thrives :
We built the global standard for technical real estate, developing a unique capability to acquire, manage, and scale data centre campuses.
Now, Digital Realty is building a unique ecosystem of open solutions that power customer growth through exceptional service on a foundation of unrivalled data centre expertise.
The new Digital Realty combines unparalleled data centre services, carrier-dense interconnection, real estate acumen, and financial strength to create unique power of choice and value when and where our customers need it.
Our Mission :
To provide our customers with the trusted foundation for the digital world
Our Vision :
To build a network of connected campuses and internet gateways that become the heart of the internet and cloud, powering growth and prosperity for customers, employees and shareholders.
Our Values :
Guide our decisions and actions every day above all else, we value customers, excellence, talent, teamwork and success.
Why Digital Realty :
Make an impact You’ll enjoy the satisfaction that comes with knowing your efforts positively impact company growth and your professional career.
stability and industry-leading innovation give you the resources and tools you need to take your career to the next level.
Unique culture we are a collaborative, people-focused company dedicated to quality and continuous improvement. When you become a member of our team, you receive our commitment to your continued development and support.
Strong foundation our financial strength and stability provide our customers with the assurance that Digital Realty will be their partner for current data center needs and those in the future, and our investment credit ratings provide us access to paths for more capital.
We view each of our customers as a long-term partner.
Green standard for sustainability we are committed to improving the performance and energy efficiency of our data centers through the creation, adoption and promotion of industry-
leading best data center practices and experience. We are pioneers in thinking about green data centers and are also a Contributing Member of The Green Grid.
About Digital Realty
Since the Company's initial public offering in November 2004, Digital Realty has been a fast-growing leader in the design, development and operation of data centers worldwide.
We focus on providing data center, colocation and information technology services, communications and social networking to financial services, manufacturing, energy, healthcare and consumer products.
As of March 31, 2018, the Company’s has 203 data centers, comprising approximately 27.6 million square feet, excluding approximately 3.
6 million square feet of space under active development and 1.5 million square feet of space held for future development, located throughout North America, Europe, Asia and Australia.
Digital Realty is a publicly traded company (NYSE : DLR) with investment grade ratings from all three major ratings agencies.
Digital Realty is an equal opportunity employer.