Main purpose of the role :
Ensure the store s fresh food departments operate efficiently and effectively and provide our customers with the very best customer service and fresh food offering at all times.
The ideal candidate will have / be :
2 years experience in a Fresh Food Department is desirable
1 years experience in a Supervisor / Manager role is desirable
Excellent communication skills
Good delegation skills
An understanding of how to achieve KPIs and targets
Passion for fresh food.
Main duties :
Actively live Centra brand-values i.e. Proud, Energetic, Imaginative and Community-Based
Oversee and ensure the smooth running of the fresh departments by prioritising and delegating the workload appropriately
Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager
Control stocktaking and overheads as per fresh budget
Foster good working relationships among the team
Hold regular fresh food meetings and communicate relevant details and results to the team
Manage employee performance, giving regular feedback, recognition and encouragement
Deal with all customer queries efficiently, professionally and consistent with store policy
Manage employee rostering and annual leave for fresh departments
Ensure merchandising and presentation of the fresh department is of the highest standard at all times and in accordance with relevant store planograms and guidelines.