Billing Specialist
100 Old Hall Street, Liverpool, L3 9QJ
22h ago

The role

The responsibility of the Billing team is to ensure all bills are produced in an accurate and timely manner, working closely with internal clients and partners.

Key Duties and Responsibilities

  • To assist with billing and distribution on numerous clients, ensuring bills are submitted and queries dealt with in a timely manner.
  • Working within a medium sized team but being able to prioritise own portfolio of work throughout the month.
  • Key to the role is being able to prioritise the work, raising the bills and dealing with queries in relation to a new e-billing system
  • Assist with all billing aspects, striving to look for better ways to work with the client to speed up the payment process of our bills.
  • Acting as a point of contact for all billing and queries
  • Ensure all bills are produced throughout the month, not left until the last few days of the month, all bills having the required information attached and despatched to the client in a timely manner
  • Provide accurate advice on billing queries and taking appropriate action
  • Undertake e-bill account reconciliations as required
  • Maintain confidence of fee earners and Partners through positive results
  • There may be a requirement to visit other offices
  • Participate in all Team Rota jobs
  • Ad hoc duties as required
  • The flexibility to work overtime as and when required
  • This list is not intended to be exhaustive, and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role.

    The person specification

  • Wide ranging experience of handling a large volume of Insurance accounts
  • Dealing with and recognising the special requirements of clients
  • Reviewing and taking pro-active action to resolve billing issues
  • Excellent problem-solving ability
  • Must have natural initiative and good sense of responsibility
  • Confident, positive attitude being essential to the roll
  • Experience of face-to-face exposure to Partners
  • Accuracy & attention to detail
  • Proactive approach to relationship building with the ability to manage difficult relationships
  • Experience of 3e or Elite practice management systems
  • Strong organisational skills
  • Strong negotiation skills
  • Strong excel skills
  • Ability to work under pressure and adhere to strict deadlines
  • Please note :

  • Any reference to experience or PQE in our adverts or job descriptions is to be used as a guideline only. We welcome applicants from all backgrounds and with different levels of experience who can demonstrate that they fulfil the requirements of the role.
  • The successful candidate appointed to this role will be subject to our standard background checking process, and any offer of employment made is conditional upon successful completion of those checks.
  • Further details can be obtained from the Recruitment team.

  • We're committed to diversity and inclusion and to creating an environment where everyone can reach their full potential.
  • For more information please click on the following link :

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