The responsibility of the Billing team is to ensure all bills are produced in an accurate and timely manner, working closely with internal clients and partners.
Key Duties and Responsibilities
To assist with billing and distribution on numerous clients, ensuring bills are submitted and queries dealt with in a timely manner.
Working within a medium sized team but being able to prioritise own portfolio of work throughout the month.
Key to the role is being able to prioritise the work, raising the bills and dealing with queries in relation to a new e-billing system
Assist with all billing aspects, striving to look for better ways to work with the client to speed up the payment process of our bills.
Acting as a point of contact for all billing and queries
Ensure all bills are produced throughout the month, not left until the last few days of the month, all bills having the required information attached and despatched to the client in a timely manner
Provide accurate advice on billing queries and taking appropriate action
Undertake e-bill account reconciliations as required
Maintain confidence of fee earners and Partners through positive results
There may be a requirement to visit other offices
Participate in all Team Rota jobs
Ad hoc duties as required
The flexibility to work overtime as and when required
This list is not intended to be exhaustive, and you will be expected to perform other duties and have other responsibilities that fall within the wider remit of the role.
The person specification
Wide ranging experience of handling a large volume of Insurance accounts
Dealing with and recognising the special requirements of clients
Reviewing and taking pro-active action to resolve billing issues
Excellent problem-solving ability
Must have natural initiative and good sense of responsibility
Confident, positive attitude being essential to the roll
Experience of face-to-face exposure to Partners
Accuracy & attention to detail
Proactive approach to relationship building with the ability to manage difficult relationships
Experience of 3e or Elite practice management systems
Strong organisational skills
Strong negotiation skills
Strong excel skills
Ability to work under pressure and adhere to strict deadlines
Please note :
Any reference to experience or PQE in our adverts or job descriptions is to be used as a guideline only. We welcome applicants from all backgrounds and with different levels of experience who can demonstrate that they fulfil the requirements of the role.
The successful candidate appointed to this role will be subject to our standard background checking process, and any offer of employment made is conditional upon successful completion of those checks.
Further details can be obtained from the Recruitment team.
We're committed to diversity and inclusion and to creating an environment where everyone can reach their full potential.
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