Supervisor
Subway
Liverpool
1d ago

THE ROLE

Supervisors play an essential part in ensuring stores run efficiently and with service at the heart of every shift. You are the face of our vibrant and fun business bringing the brand to life and ensuring our customers receive the service and high quality food they have come to expect.

With a great attitude and a love of customer service you will delight in making fresh, quality sandwiches for your customers and motivating your team to do the same.

You will be fanatical about fresh produce, cleanliness and always give a friendly greeting.

Managing a shift in this small yet busy team, you will be using your initiative to make decisions and enjoy this fast paced food environment.

You will enjoy supervising a team and directing them on your shift, actively managing customer satisfaction, product quality and overall store performance.

ROLE RESPONSIBILITIES

The main areas of the Supervisor / Team Leader responsibilities include :

Ensures the team is motivated and provides a service focused environment

Trains and coaches the team and leads by example

Staff rotas and shift patterns

Assist the Store Manager with stock control and ordering

Ensure cleaning schedules are in place and followed by staff in order to maintain high standards

Ensure and maintain high standards of cleanliness and hygiene making routine checks in line with company procedures

Greets customers and provides a welcoming and friendly store environment

Prepares ingredients and delivers exceptional quality sandwiches in a timely manner

Demonstrates a real understanding of the menu items and can explain it to customers in an enthusiastic manner is able to train new starters

Cash management, giving change, recording orders, cashing up

Ingredient management during the shift

Food handling and preparation according to the brand formula

Manages quality control

Must be fully-flexible with days and working hours

Benefits :

A passionate and fun team environment

Fantastic training and development opportunities

Discounts on food and beverages whilst on shift

Starting from £9.50 p / h

  • DBS required
  • Supervisor experience is desirable, but not necessary - full training provided
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