Project Manager - digital Marketing SaaS - Professional Services team
Marin Software
London, GB
2d ago

Project Manager - digital Marketing SaaS - Professional Services team

at Marin Software (View all jobs) London or United States

Project Manager Marin Software - digital Marketing

The Project Manager plays a key role in (i) ensuring the successful onboarding of high-value customers onto Marin's digital marketing SaaS platform, (ii) defining and driving to aggressive delivery schedules, (iii) building value-driven relationships with new and existing customers and (iv) facilitating an effective transition of the relationship to the long-term Customer Success owner post-delivery.

The position combines communication, decision-making and negotiation skills at a critical point in the prospect / customer life-cycle to effectively plan, coordinate and deliver on the integration strategies necessary to make Marin's customers successful.

We are open to remote first working in the U.K.

Primary responsibilities include :

  • Understanding Marin's products and supported integration methods.
  • Applying relevant project management methodologies to ensure successful, on-time delivery for multiple, simultaneous projects.
  • Coordinating and co-leading discovery / scoping / recurring calls for assigned projects.
  • Defining and authoring project plans.
  • Driving to project delivery schedules.
  • Negotiating and resolving prioritization conflicts.
  • Communicating status and coordinating / driving next steps and action items with internal and external task owners.
  • Managing risks to the on-time delivery schedule.
  • Collaborating cross-functionally (Sales, Support, Product Management, Engineering etc.) to manage and drive issues to resolution.
  • Escalating and communicating risks to Customer Success owners and Senior Management.
  • Acting as a change agent to improve onboarding and follow-on service delivery process and workflow.
  • Driving internal initiatives / cross-team projects as required.
  • Mentoring Solutions Architects so they can apply project management principles to smaller projects.
  • Basic Qualifications

  • Prior experience in a SaaS Project Management role.
  • Theoretical and practical project management knowledge and experience.
  • Experience in strategic planning, risk management and / or change management.
  • Proficiency in one or more project management tools (Microsoft Project, Smartsheet, Excel, Slack, Jira, etc.)
  • Excellent problem solving, decision making and time management skills; ability to manage competing priorities and aggressive timelines.
  • Excellent verbal, written communication skills; able to present to varied audiences.
  • Preferred Qualifications

  • Project Management Professional (PMP) certification.
  • Exposure to search and social publishers : Google Ads, Microsoft Ads, Facebook, Pinterest, etc.
  • Exposure to analytics platforms : Google Analytics, Adobe Analytics, etc.
  • Exposure to ad serving and measurement platforms : Google Ads, Sizmek, theTradeDesk, etc.
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