Meeting & Events Executive
Arora Group
London, GB
13d ago

Salary : 20400

Sofitel London Heathrow is an award-winning airport hotel that combines comfort with a convenient location next to the world’s busiest airport.

Connected to Heathrow Terminal 5 via a covered walkway and all other terminals by using the Heathrow Express complimentary service.

Central London is just 21 minutes away, making the Sofitel London Heathrow ideally positioned for recreation, sport and culture.

The theatres of London, golf at Wentworth and racing at Royal Ascot as well as the heritage of Windsor are all readily accessible.

The hotel is positioned as a luxury business hotel, one that has since it opened redefined the concept of an airport hotel, where personal service is complimented by sophisticated décor.

The restaurants and bars showcase fresh international flavors from an all day tea salon, to the open kitchens of our Vivre restaurant, or alternatively try our 3 AA Rosette gourmet French restaurant, La Belle Époque.

With 45 contemporary meeting rooms, cutting edge technology and Inspired Meeting Concierges this convenient London airport hotel can comfortably host meetings, conferences and events for up to 1300 guests.

As our Meetings & Events Sales Executive you will deal with all Meetings and Events enquiries and bookings over the phone, by email and in person.

You will organise site visits for our clients and ensure the operations team receive all the event details. The role involves proactive sales responsibilities.

This is the ideal role for a current Meeting & Events Executive who wants to develop their proactive sales skills or for someone with operational M&E background experience wanting to take their first commercial role.

  • Dealing with all enquiries efficiently and effectively
  • Capitalising on all enquiries to ensure maximum conversion to confirmed bookings
  • Build relationships with all Event Organisers
  • Compilation and distribution of function sheets
  • Keep up to date paper and system based records using Delphi
  • Maintain awareness of the competitor set
  • Support the Sales team in obtaining leads and participating in promotional activities
  • Ensure follow up calls are made and any complaints resolved swiftly
  • Previous hotel meeting and events experience is advantageous

    Ability to work in a highly organized manner

    A positive attitude and excellent communication skills

    Ability to remain calm whilst under pressure

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