Store Administration Coordinator
Ralph Lauren
London, United Kingdom
2d ago

Position Overview

To support the General Manager and management team of the 1 New Bond Street store with administrative and coordination duties.

The role encompasses engagement of business partners in numerous departments, including HR and payroll.

Essential Duties & Responsibilities

Human Resources

  • Screening interview, organizing and scheduling 2nd Stage interview with another Manager, following up and / or sending regret email
  • New starter induction scheduling (1 week), booking and administrating first day training
  • Hiring process offer letter, new starter set up in payroll, contract, setting up work force management (WFM)
  • Setting up assessment centre / group interviews
  • Link between Payroll and HR for any queries of Sales Associate - Advance Payment queries, Tax, Referral Bonuses, Travel card Loan ext.
  • Change of T&C, leavers form, contract preparation, change of personal information
  • Notetaking during investigations, filling, issuing LOC
  • Employee file maintenance for the whole store
  • Assisting associates with employee self service
  • Updating tailoring paperwork
  • Exit interview scheduling
  • Receiving company property back - iPad, uniform, keys etc
  • Uniform

  • Uniform order for the whole store, receiving and allocating it (new starters, existing staff members, leavers)
  • Work Force Management (WFM)

  • Entering / Posting schedule (Mangers Rota and Stylist Rota)
  • WFM approval
  • Scheduling and organizing trainings
  • New Starter Set up
  • Updating WFM changes by management request
  • Tracking annual leave / holiday entitlement
  • Creating the Schedule for Lower Ground, Menswear, WW
  • Office Admin

  • Office organization / locker room maintenance and inspection
  • Reporting IT issues and solving the problem (folder access request, appraisal forms ext.)
  • Processing and logging expense forms
  • Maintenance of the Associates iPads
  • Events

  • Monitoring, scheduling and tracking Personal appointments (RSVP)
  • Link between Marketing team and the Store - Waiters / Painters / Make-up and Hairdresser setup and the tour in the store
  • Tracker Update

  • Tracking gifted items within the allocated budget to the store and clients spent after 30 days
  • Experience, Skills & Knowledge

  • Strong organisation and administration skills
  • Strong communication and time management skills
  • To be competent in IT systems, including PowerPoint, Excel, Word, Outlook
  • Ability to build relationships with all levels of management and employees
  • Work with discretion and diplomacy
  • To have analytical and reporting skills
  • Experience in a store environment would be advantageous
  • Previous experience within an administrative focused role
  • Previous experience within a reception environment would be an advantage
  • Apply
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