Lead multiple client ServiceNow IRM / GRC engagements.
Responsibility for the overall output from ServiceNow IRM / GRC client engagements. This includes providing services to implement GRC and transform client’s operation covering core areas namely risk management, regulatory management, cyber / secops, resilience, continuity, controls monitoring and access control.
Understand GRC related client issues across different sectors e.g. Banking, Insurance, Asset Management.
A deep understanding of the ServiceNow IRM / GRC technology platform, both functionally and technically
Work as part of an onshore and offshore team to deliver client engagements, taking ownership for one or more workstreams
Knowledge of other GRC platforms and their strengths and weaknesses e.g. ServiceNow, Bwise, Metricstream, Archer, Thomson Reuters.
Scoping, financial management, managing delivery risk, production and review of deliverables.
Building and managing excellent client relationships across a range of clients.
Developing internal networks and maintaining excellent relationships with colleagues across KPMG.
Contributing to innovation and practice management, e.g. new services, training, knowledge management.
Coaching and developing team members both as part of our overall Performance Management process or on specific engagements.
Ability to identify and assess complex GRC programmes, to relate them to the wider business environment and to express opinions clearly to all levels.
The Person
A combination of the following :
Proven experience of successfully architecting, integrating, managing and delivering ServiceNow GRC services (including implementations, creating business cases and roadmaps, assurance reviews and maturity assessments) to medium / large, multi-national clients.
Strong knowledge of IT risk and controls
Experience in implementing GRC solutions for risk, controls, compliance, third party risk, cyber and security areas
Understand the waterfall and agile methodologies for implementing ServiceNow IRM and the deliverables required at each stage
Experience in certain key sectors e.g. Banking, Insurance and Asset Management
Ability to align client and sector specific issues to our GRC services.
Delivered or involved in a number of enterprise risk management engagements which have included a technology workstream and implementation.
Experience in transformation and business change programmes.
Advising clients that operate GRC solutions on business benefits, solution fit and typical challenges.
Experience of key GRC solutions (for example ServiceNow, Bwise, Metricstream, Archer, Thomson Reuters).
Process expertise in GRC areas e.g. IT risk management, compliance & regulation, controls automation, continuous controls monitoring and security.
Experience of using GRC related data analysis tools.
Familiarity with regulatory compliance models and standards.
Great relationship / stakeholder management skills at all levels.
Proven communication and presentation skills.
Proven experience of successfully delivering technology risk services.
Big 4 professional services or dynamic IT consultancy environment experience.
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