Civil Enforcement Officer
Apcoa Parking
Southend On Sea
13h ago

About The Role

Civil Enforcement Officers make sure that drivers follow parking regulations on public streets and in car parks.

What you’ll do You will patrol public streets and local council car parks to make sure that regulations are being followed

Record and issue Penalty Charge Notices

Check parking meters and car park equipment and report damage or faults, checking that car parks are clean and tidy

You will report defective signs and road markings, identifying and reporting any abandoned vehicles

Explain regulations to motorists and advise them about parking facilities

You’ll check tickets and attend to minor machine faults

Work alongside police community support officers to Report incidents, crimes or anti-social behaviour

Attend court or tribunal if a parking ticket is being disputed

Use equipment such as : Hand-held computers, Two-way radios, mobile phones, cameras to record vehicles that are breaking parking regulations. Body Worn CCTV cameras.

What you'll bring

You’ll need to be assertive and polite when dealing with people

A calm and professional approach to handle difficult situations

Experience of working in a customer service role is highly valued and an ideal transferable skill for this role

You should be able to work as a team member or on your own and have the ability to make decisions

Full driving licence / CBT licence What we’ll offer you Salary of £18,137.60 per annum with an opportunity to earn an additional £1,456 p / a as mobile allowance / enhancements whilst carrying out duties on a moped or pushbike.

Hourly rate on foot £8.72 per hour.

Hourly rate on moped / bicycle £9.42 per hour. Overtime rate on foot £9.72 per hour.Overtime rate on moped / bicycle £10.

42 per hour.40 hours per week. This would be on a shift pattern and will include Saturdays, Sundays and Bank Holidays

Uniform and waterproof clothing provided

Training and Development

Employee Discount scheme

Must be 18 or over to apply

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