We’re an innovative tech consultancy - a team of problem solvers. Since 1993 we’ve been finding better ways to solve complex technology problems for some of the world’s leading organisations and delivered solutions that millions of people use every day.
We bring together experts from diverse backgrounds and experiences in a collaborative and open culture to deliver outstanding outcomes for our clients, and a stimulating and rewarding environment for our people.
About the Role
Our Cloud Support Engineers maintain the cloud infrastructure, systems and processes underpinning technology transformation engagements and help to lead the adoption of modern cloud platforms and ways of working.
We’re looking for hands-on Cloud Support Engineers with an understanding of cloud technologies and service ecosystem to help to deliver, manage and evolve cloud systems on some of the most exciting digital programmes around, with clients in a range of industries.
You will provide assistance to our customers. You will help to deliver continuous improvements for our cloud customers, diagnose and troubleshoot cloud infrastructure problems and help our customers adopt cloud natively.
You'll work with our Managed Service teams alongside service analysts, service delivery managers, developers, architects, designers, analysts and product owners to support and resolve incidents and to drive innovation and automation, tooling and cloud infrastructure development.
We encourage continuous learning, so as well as the opportunity to work with some of the brightest and best in the industry, we have earning paths to software engineering, cloud engineering or Service Management available for those looking to advance their careers.
You will have an opportunity to join our cloud academy as well to further your career and learn more about cloud technology.
Responsibilities include :
To be qualified for this role, you should hold a degree in a relevant field, like Computer Science, IT or Software Engineering or the equivalent level of experience.
An understanding of Microsoft, AWS or GCP technologies and experience of Terraform or similar is a plus. If you’re naturally a helper, enjoy assisting people with software or infrastructure issues and are able to explain technical details simply, we’d like to meet you.
The role will have flexible working hours on a shift system and will possibly include occasional late-night shifts or out of hours working.
Ultimately, you will be a person our customer’s trust. They will rely on you to provide timely and accurate solutions to their technical problems.
Requirements for the role
Some of the Perks
Please note : any applicants must be able to gain valid SC clearance.