Clinical Performance Manager - Midlands.
OH Medical
West Midlands, United Kingdom
11d ago

My client a very successful Occupational Health provider are seeking a Clinical Performance Manager. This is a very exciting time to join them as they are expanding the business.

The Clinical Performance Manager (CPM) is responsible for managing all aspects of clinical performance across the service.

You will have responsibility for ensuring that consistently high standards of service are being delivered to all clients, through effective monitoring, clinical supervision and line management of their direct reports.

Managing the day-to-day service and clinical resourcing for assigned contracts, working collaboratively with colleagues, to ensure the smooth running and effective delivery of the service at all times.

  • Taking responsibility for team performance and productivity. Ensuring that the defined measurable targets and KPI’s are met including individual and team productivity averages;
  • review rates; GP reports requested rates, OHP escalations; average return to work times; KPI performance on triage and report turnaround;
  • customer satisfaction; clinical audit scores and other KPIs that may be introduced from time-to-time. This role will be based in the Midlands with travel to client sites as required.

    You must hold the Occupational Health qualification. Interested? Please contact James Baron or Ben Higgins on 01582 235500 to discuss further.

    OH Medical is a specialist recruitment agency within the Occupational Health Sector. OH Medical recruits permanent and temporary Occupational Health staff nationwide.

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