Description of the Role :
The Payroll Specialisttakes responsibility of all elements of the payroll by being the subject matterexpert for the department.
They will beresponsible for building and maintaining successful customer relationships andfor providing specialist advice to business partners and managers.
They will have a responsibility to help growand develop the teams overall payroll knowledge.
Responsibilities include :
Due to the natureof the role and the growth of the service, responsibilities will evolve asrequired however they are expected to include :
Havean extensive working knowledge of relevant payroll and HR legislation
Delivera first class service to our customers and support the knowledge within theteam
Bethe first point of contact for all customer escalations. Owning, managing andresolving them
Developproduct knowledge to implement chargeable changes requested by customers
Workclosely with the implementation team to ensure a smooth transition fromimplementation to go live, including contributing to the build, parallel runand final go live stages of projects
Improveand maintain compliance especially in regards to GDPR and audit
Identifyand implement continuous improvements
Complete,in a timely manner, all departmental and company complex payroll tasks
Befully competent in managing and completing End of Year and P11D tasks
Ensurethat all activities are delivered as contracted and manage customerexpectations professionally to ensure that all services are delivered withinSLA
Maintainand produce required KPI’s
Produceand develop quarterly customer service review packs
Developand maintain relationships with customers, business partners and externalagencies including HMRC
Supportthe Payroll Manager with any ad-hoc tasks as required
Beable to pick up any other payroll activities as and when required
Core competencies / skills :
To be fully compliant with all UK legislation, statutory monthly andyearly requirements
Competent with all UK complexities, including different terms and conditionsand treatment of elements
Experience of different pension schemes, salary sacrifice schemes andauto enrolment
Highly motivated and driven, with excellent communication skills and atrack record of delivering high levels of customer satisfaction
Excellent organisational and analytical skills, with an ability tohandle multiple tasks
Musthave outstanding Microsoft and IT skills
CIPPor equivalent qualifications is desirable
Reimagine your Future by Joining the Advanced Team
We hire for potential, and develop at pace.
Advanced are a different sort of employer. Recruiting people with potential, our focus is on what you might be capable of achieving.
We look for aspiration and passionately believe that your individual personality and core strengths are what can make you right for us.
We want you to learn, to discover, to experiment, to make a difference.
With a £254m turnover, 19,000 customers and 2,350 employees we pride ourselves on delivering focused software solutions for the public sector, enterprise commercial and health & care organisations that simplify complex business challenges and deliver immediate value.
Some of our Key Benefits from day oneare :
Why should you apply? Advanced are different we hire for potential and develop at pace so if you can reimagine your future in a vibrant growing company we would like to hear from you.
We are an equal opportunity employer, committed to removing bias from the hiring process.
If your application is successful, you will initially be required to take an online assessment, undertake a telephone interview with the HR team and attend a final interview.
Do not hesitate, apply now and a member of our in-house talent acquisition team will be in touch!