Who are we?
Robert Dyas has a long and fascinating history spanning over 140 years. It was bought in July 2012 by former Dragon’s Den investor Theo Paphitis, owner of the Theo Paphitis Retail Group, which comprises Ryman, Robert Dyas, Boux Avenue and London Graphics Centre.
From the innovative to the everyday, you’ll find everything you need for your home and garden, from cleaning solutions and kitchen essentials to the latest DIY gadgets and gardening must-haves.
The extensive selection of products range from some of the world’s most famous brands through to exciting start-ups. The common factor between them all is that their products share the Robert Dyas ethos for being innovative, practical and designed to last.
The 90+ stores and Robert Dyas website are supported by a Retail Support Centre in Wimbledon, the Distribution Centre in Hemel Hempstead and the Customer Support Centre in Crewe.
What does an Assistant Manager at Robert Dyas do?
Inspire, coach and lead the team to deliver excellent customer service, ensuring our customers come back time and time again
Manage the shop floor and drive the team to consistently hit store and sales KPIs
Ensure the shop floor appearance is kept to high standards and Visual Merchandising is up to date and in line with any guidance received from Head Office
Maximise sales through the delivery of excellent selling and service
Support the Store Manager to recruit, develop and motivate the team using effective management skills and behaviours
Follow up and maintain all management controls that are in place, at all times, including : stock, security, admin, cost control, H&S and shrinkage
Support the Store Manager to drive and deliver Balanced Score Card objectives
What are we looking for?
A good track record in a service-driven retail business
Experienced Supervisor, Team Leader or Assistant Manager
Ability to work in a fast-paced, demanding retail environment with an enthusiastic, flexible attitude
Ability to lead and inspire others
Potential leader of the future
Passionate about retail
Customer service-focussed and results-driven
What do we offer you?
Full-time contract of employment, 39 hours per week
Good holiday entitlement
Fun working environment with regular social events
Generous discounts across the brands
Career progression - we recognise our rising stars and offer training and development to reach their career goals
Regular incentives with potential bonus
Pension and life assurance