Multi Skilled Technician
1d ago

Company :

  • Support Services
  • Mitie and Interserve have now joined forces to become the leading FM provider in the UK. Mitie is now the UK’s largest employer in the FM industry, with 77,500 colleagues, 4,200 customers and £3.

    5bn in sales. As a combined business, we deliver services to many important clients across Britain, from vital Government and Defence organisations, to the NHS, transport hubs, hospitals, schools, retailers, and the nuclear and energy industries.

    Position Overview

    This is a field based, mobile position covering Reading and the surrounding areas.

    We are looking for motivated and enthusiastic tradespeople to joint our growing engineering family.

    Our Multi Skilled Technicians provide a mobile delivery of facilities support services across our client sites. The role will be responsible for carrying out a range of general / fabric maintenance and business support tasks.

    They will report to one of the Regional Operations Supervisors and assist mobile engineers as required in the delivery of reactive, planned and ad hoc maintenance tasks.

    Suitable training and up-skilling - May be given, as and when required, to achieve competency and the ability to perform the following (as detailed in responsibilities).

    Working hours Although the core working hours are 08 : 00 to 17 : 00, there may be a certain degree of flexibility depending on individual circumstances.

  • Key duties, though not exhaustive, are listed below;
  • Weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, flushing of little used outlets / water temperature recording, emergency lighting tests, etc.)
  • Monthly utilities meter readings
  • First line response to reactive repairs
  • Re-lamping of defective luminaries
  • Minor building fabric repairs
  • Minor decorating tasks
  • Minor plumbing repairs
  • General office cleaning as scheduled for remote sites (by exception)
  • Cleaning of toilet facilities and replenishment of consumables for remote sites (by exception)
  • Other general cleaning or janitorial duties as requested (by exception)
  • Supporting external landscaping and cleaning as required (by exception)
  • Ad hoc porterage duties (Moves & changes, furniture management & moves, etc.)
  • Maintain accurate documentation of all assigned work orders
  • Comply fully with Health, Safety & Environmental policies
  • Completion of documentation as required, including RAMS and adhere to all associated permits
  • Participation in standby rota for emergency calls, outside normal working hours
  • Flexibility in work hours to provide cover if required for holidays and sickness absence
  • To assist all trades within the team and through the correct training be able to complete tasks away from your core skills
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
  • Proactively walk the floors, reporting any maintenance or H&S issues to the helpdesk and appropriate manager.
  • Health and Safety responsibilities

  • Follow Group and company policies and procedures, at all times
  • Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery, or risk to health and safety, or the environment
  • Use all work equipment and personal PPE properly and in accordance with training received
  • Report any issues or training needs to your Line manager and / or via your divisional incident reporting system
  • Take personal responsibility for Health & Safety matters
  • What we are looking for

  • Experience of building maintenance, handyperson or janitorial duties
  • Good understanding of health and safety requirements within a building environment
  • Have a proactive approach to maintenance and building management
  • Confident, driven and pro-active
  • Able to do the job right and do it right first time, within a pre-determined timescale
  • Willingness to undertake further training
  • Ability to provide a schedule of works for identified additional / remedial works
  • Writing and following risk and method statements as required on a daily basis
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
  • Good knowledge of building Statutory Compliance
  • Must hold a full UK driver’s license
  • Ability to record work accurately on work sheets and computer based systems
  • Good communication skills and the ability to work within a team
  • Experience of working within a customer focused environment
  • Wanting to achieve success, for his or her self, the business and the customer
  • Flexible approach to work and working hours (subject to the EU Working Time Directive)
  • Presented in a clean and tidy manner to represent the company, in the most professional manner possible, utilising the uniform and PPE issued
  • Responsible for self and others to maintain a safe working environment as per the Health and Safety at Work Act (1974) and subsequent UK and EU amendments
  • HSE management in accordance with our (Interserve) Quality Management System and all legal and statutory requirements
  • Provide excellent customer service to building occupants, ensuring they are made aware of work order progress in a timely manner
  • Delivering the exceptional, every day

    It’s a commitment we make to our customers day in, day out. It guides our colleagues so that they know what to expect of each other.

    In short, it makes Mitie strive to be the best we can be.

    We are a trusted partner, using our expertise, care, technology and insight to create amazing work environments for our customers and their clients.

    We champion our diversity. We always go the extra mile to get the job done. Integrity and trust drives everything we do.

    https : / / / about-mitie / culture /

    Diversity & Inclusion

    We believe our diverse workforce makes us stronger, introducing us to fresh ways of thinking. We also believe everyone should have the opportunity to progress.

    Our colleague networks offer members a safe and confidential space to discuss issues affecting them, help improve our policies and Procedures and keep in touch with external policy developments.

    Each of our dedicated groups on age, gender equality, and disability and for BAME and LGBTQ+ colleagues, among others is sponsored by a senior leader who advocates for diversity and inclusion and promotes the agenda through Mitie.

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