our aim is simple - to enrich people's lives with programmes and services that inform, educate and entertain by being the most creative organisation in the world.
but we don’t focus simply on what we do we also care how we do it.
working here means you’ll be part of something genuinely special. we’re different from other broadcasters. we’re funded by the licence fee and guided by a unique set of principles and values.
people know us and are passionate about what we do. you’ll also be involved in things that are enjoyed by millions.
almost everyone in the uk spends time with our content each week and it feels great to be part of something that reaches so many people.
bbc engineering provides the foundations for broadcasting - we keep the bbc’s services on-air 24 hours a day, seven days a week.
that means everything from transmission for tv and radio - enabling us to reach 97% of adults in the uk every week including the cameras, mixing desks, email and business systems for our world-
class programme makers and staff.
it is this technology that connects our colleagues and our viewers to our content. to support the bbc, now and in the future, our priorities are to make sure we’re flexible, efficient and can take advantage of all the digital developments happening in broadcasting.
our objectives are to :
this role sits within business systems in bbc engineering which sets the technology strategy and delivers and supports solutions to optimise running of all the bbc’s business critical functions including hr, finance, procurement, legal and workplace.
the purpose of this role is to ensure that the overall performance of sap finance applications meets business requirements.
the role will provide detailed system expertise, technical support and knowledge to both service delivery and business change functions ensuring dependencies and relationships between all associated systems are understood, maintained and can be communicated effectively to relevant stakeholders.
this is a business support role. its scope is :
systems management - be the systems specialist for finance modules of sap ecc and other finance related systems.
lead on requirements gathering with the business process owners and stakeholders, analyse and present solution options that align with bbc engineering strategies.
work with the systems owner to ensure system performance (kpi’s) are continuously improved, inputting into the systems roadmap, identifying risks and providing risk mitigations.
system architecture : responsible for ensuring systems design and architecture is fit for purpose, including disaster recovery architecture .
project engagement - responsible for providing technical consultancy to project delivery and development teams, procurement, service design and change management teams
responsible for providing technical expertise to project teams throughout the lifecycle of a project
working with project & service delivery teams responsible for the commissioning and acceptance ensuring new installations / services are fit for purpose, supportable, and are built against agreed specification and installation standards
change, configuration and release management - responsible for minor / major software and hardware upgrades, ensuring that change management procedures are followed working alongside the teams responsible for uat, testing and deployment of upgrades into the production environment.
incident management - responsible for the resolution of escalated incidents from frontline support teams and assisting with the command & control for major incident and service outages.
problem management - responsible for problem management for systems assigned, ensuring that known issues and workarounds are documented and input into a known error database.
non functional requirements - responsible for ensuring systems align with bbc’s non-functional requirements including accessibility, performance, disaster recovery and security.
ensure all work is conducted in accordance with current safety legislation and bbc safety policies, security policies and statutory requirements relevant to the task.
knowledge management - responsible for the production of technical documentation, ensuring quality and accuracy
responsible for assessing and inputting into the design and delivery of training for systems under ownership ensuring support teams can be appropriately trained
3rd party suppliers - responsible for building effective relationships with system vendors to ensure that reported incidents and problems are resolved within agreed resolution times set in service contracts
are you the right candidate?
qualifications, knowledge, skills & competencies :
essential experience :
band : d
contract type : fixed term -18 months
location : , white city
we’re happy to discuss flexible working. please indicate your choice under the flexible working question in the application .
there is no obligation to raise this at the application stage but if you wish to do so, you are welcome to. flexible working will be part of the discussion at offer stage.