Job purpose :
We’re growing rapidly in the UK and internationally and to help with this growth and ever improve the outstanding service we provide for our customers we are looking for a great new Ecommerce Project Manager to be based at our Shoreditch Office.
This an opportunity to work in a busy agency environment on some really exciting large scale ecommerce accounts.
The ideal candidate must have agency experience as well as a strong Project Management background leading large scale eCommerce projects.
The role is highly client facing and we will expect the candidate to demonstrate their business acumen and have excellent presentation skills.
We’re looking for open, positive and empathetic team players with a desire to establish long term relationships with our clients and the wider Redbox Digital team.
Transparent communication and interpersonal skills are key.
Duties & Responsibilities :
Managing the client relationship as part of effective project delivery
Creating and maintaining quality project documentation, such as timelines, risk logs, project reports and change controls
Use of project management tools such as Gantt charts and Jira / Atlassian tools
Closely managing scope and project budget, measuring and reporting on delivery performance and profitability
Working closely with clients and project teams to capture functional and non-functional requirements
Provide leadership to cross-functional project teams and proactively contribute to PMO excellence
Proactively identifying, communicating, and addressing risks throughout the delivery process and managing scope and stakeholder expectations
Managing 3rd party relationships and identify and mitigate associated risks accordingly
Leading and participating in client meetings and workshops
Experience in delivery of a range of medium to large scale digital project using a variety of methodologies (agile and / or waterfall)
Previous experience of working in e-commerce and liaising with industry 3rd parties. Magento experience is desirable
Previous experience of working in a fast-paced agency environment
Confident in leading client-facing meetings and managing stakeholder expectations
Competence to manage multiple project streams at once and across different cross-functional project teams and stakeholders
Ability to prioritise effectively and remain composed under pressure
Ability to understand complex project requirements and relay (technical) information to the team and client stakeholders
Demonstrate keen attention to detail alongside excellent presentation and communication skills and good understanding of commercial requirements and project budgets
25 days paid holidays