UK-Store Leader
Apple
United Kingdom
39d ago

Summary

Posted : 14 Jan 2019 Role Number : 114438144 As more and more people discover Apple, they visit our stores seeking ways to incorporate our products into their lives.

It’s your job, as a Store Leader, to build and manage the various teams that engage customers in this dynamic environment.

In this role, you lead the people that help customers achieve ownership, learn new skills, get technical support and find business solutions.

Adaptable and flexible by nature, you’re composed and collected as you balance the diverse needs of your teams in the midst of constant change.

Key Qualifications

  • Proven ability to drive positive customer experiences that build loyalty and deliver measurable results.
  • Ability to manage separate business groups within a complex environment.
  • Strong communication skills to clearly impart the Apple vision to the teams you oversee.
  • Description

    As a Store Leader, you inspire teams to deliver measurable results for the store’s various business sectors. You lead a sales force that discovers customers’ needs and delivers solutions to build Apple loyalty.

    Your technical support team help maintain customers’ trust in Apple and its products. Your business team bring the Apple experience to business customers.

    And the training staff you coach teach customers how to get the most out of their Apple products. You build these lines of business by selecting and developing a knowledgeable talent pool.

    In addition to team building, you create excitement around products, launches, programmes and initiatives. You’re responsible for upholding our high standards regarding communication and confidentiality.

    And by driving your staff to create customer experiences that enhance Apple loyalty, you deliver measurable results and help enrich customers’ lives.

    Education & Experience

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