Distribution Specialist
Pfizer Canada Inc.
Sandwich, United Kingdom
2d ago

The primary role of the Clinical Supply Distribution Specialist (DS) is to utilize knowledge of Supply Chain process, project management and business analysis skills to provide strategic and proactive distribution planning for clinical trials & continuously improve processes to best utilize our digital supply chain for logistics activities.

This position will utilize the successful applicants knowledge of clinical supply distribution, supply chain logistics, import and export processes and global clinical supply requirements to ensure efficient tools are in place to manage logistical moves within the clinical supply chain.

The role is responsible to lead and / or implement continuous improvement initiatives to support the Global Clinical Supplies organization.

The DS is responsible for ensuring quality and compliance through risk identification, mitigation, and strategic planning for all projects and programs throughout the life of the clinical trial.

This position develops and executes analysis of processes, trends and procedures to triage issues and proactively build enhanced tools to allow for evolution of our physical and digital supply chain.

Excellent customer service skills, root cause analysis and data driven decision making are utilized daily in this position This role strives to utilize technology and industry trend information to proactively and continuously improve global logistics performance.

This position liaises with Clinical Supply Logistics colleagues and project management personnel at distribution vendors, Quality Assurance, Supply Chain Leads, Clinical Supply & Strategy Management, Global Import / Export, Packaging Coordinators and Inventory Management personnel.

This position functions from a Pfizer office.

Key role responsibilities :

  • Oversight and management of distribution of clinical supplies from external vendor and internal Pfizer locations for Global Programs ensuring delivery of supplies to meet patient and study needs
  • Interfacing directly with Global Clinical Supplies colleagues and other stakeholders within Medicinal Sciences in order to provide timely and responsive guidance and issue resolution regarding distribution activities.
  • Ensuring compliance with all legal requirements (e.g. cGMP, GDP, GCP, EHS, import / export, Quality Standards, 21 CFR Part 11) by fostering and maintaining a culture committed to quality.
  • Accountable for maintaining training and compliance required for the role. Enhancing quality and compliance on a site and patient basis utilizing risk and mitigation plans

  • Development and analysis of metrics to monitor operational performance and consistency against stated goals for logistics responsibilities.
  • Contributing and / or leading global, cross-functional continuous improvement projects to improve productivity and exceed customer satisfaction.
  • Assessing cross functional impact of procedure / process changes

  • Support decision making on country feasibility and study strategy in advance of study starts
  • Ownership of timing and challenges of investigational medicinal international shipments in order to meet project requirements.
  • Ensure excellent customer service through the development of strong working relationships with key customers and partner leaders to facilitate open lines of communication regarding project priorities and issue resolution.
  • Essential criteria :

    BSc / BA degree in Pharmaceutical Sciences, Supply Chain Management, Business, Project Management (or related / equivalent)

    Must be proficient in Microsoft Office programs including SharePoint and adapt to new IT systems

    Work experience in project management, supply chain management or business analytics, preferably in the pharmaceutical industry

    Excellent verbal and written communication skills

    Desirable criteria :

    MBA, MA / MS or Professional Qualification

    Advanced training in project management, supply chain management, scientific or clinical disciplines, business administration and / or people development are desirable.

    Work experience in project management, supply chain management or business analytics, preferably in the pharmaceutical industry

    Six Sigma training and / or certification

    All applicants must have the relevant authorisations to live and work in the UK.

    Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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