Retail Excellence Business Analyst
London, LND, GB
11h ago

Since 1893

Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

dunhill’s innovative and design-driven heritage is a unique platform to build upon,

by creating purposeful products with an aesthetic that is classic yet relevant today

dunhill Retail Excellence Business Analyst

Permanent Full-Time)


Retail Excellence :

  • Participate to the transformation of the distribution into omnichannel, partnering with all the stakeholders
  • Design and implement management tools & KPIs to optimize sales, store & staff performance through a Retail Operations strategy to be implemented globally, establishing excellent retail standards while ensuring compliance with policies, procedures and standards
  • Review Boutiques and Outlets performances, productivity, space monitoring, staff KPIs, commission schemes to identify opportunities of growth
  • Help gather information and build competitors report across markets
  • Identify best practices from local markets and share them across markets
  • Support central commercial teams with analysis on execution of retail actions (uniforms consistency, VM analysis, training, etc.)
  • Work hand in hand with CRM team on building loyalty program, retargeting and recruitment strategies
  • Share with wholesale & digital partners our strategies and tools to help them to accelerate their growth
  • Business Development, Supporting Commercial Teams (CCO, GMs) :

  • Build business cases from local case at global level to be shared with brand management and Richemont
  • Update brand communication tools for commercial partners and share them with the markets, in partnership with marketing team
  • Maintain knowledge of contracts, partners, budget, licenses and inventory to ensure overall efficiency

  • 5+ year experience in management consulting and / or business development, ideally with experience in the retail industry
  • Very strong numerical, analytical and presentation preparation experience
  • A good project manager who demonstrates strong capabilities in working in a matrix environment, able to convince people from other teams to embrace his / her projects
  • Strong analytic and critical thinking skills, with a sense of details. Employ analytical skills and use a data-driven approach to decision making
  • High problem-solving capability
  • Solid communication and interpersonal skills, with the ability to adapt his / her level of communication and details to his / her audience.
  • Ability to present information and ideas clearly, in both formal and informal situations

  • Excellent project management skills, with the capability to split complex projects in sub projects
  • Ability to work in a team environment, with a proactive collaborative approach to deliver results, and a can do attitude
  • Use to work in an international environment and capable to sense cultural differences
  • Fluent in English, additional language is a plus

    As a significant member of the dunhill community, you are also part of a much bigger family at Richemont.

    We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.


    We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals :

    1st Stage After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

    2nd Stage Interview with the Director of Wholesale & Retail Excellence for dunhill

    3rd Stage You will be asked to complete a practical task

    4th Stage Interview with the Senior HR Manager for dunhill (Richemont)

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