Since 2010 the Coventry University Group has undertaken an evolutionary transformation. Our focus on growth and continuous improvement in teaching, learning, research and internationalisation has seen the University rise rapidly in both the Guardian University Guide and in The Times Higher Education rankings.
Building on our success, our finance strategy supports the Group’s mission and values and highlights the strategic priorities for enhancing our education and student experience, our research, our role as a global University and our enterprise and innovation drive.
great pension schemes, generous holiday allowances, flexible working, great training, personal and professional development and discounted membership to the University's bespoke £4m sport and recreation centre.
Role Purpose :
Working collaboratively as part of a team to deliver professional pension administrative service. This role is the escalation point for all pension queries that cannot be dealt with through lines one and two of the People Customer Service Centre.
To deliver a customer focussed service by prioritising your own workload to achieve all deadlines (legislative and organisation) and ensuring those duties and functions are managed effectively and accurately.
Supporting the People Partners and Advisors and senior colleagues, through the provision of thorough documentation, monitoring, tracking and recording in systems in relation to the pension administration for all of the University Group.
The functional expert for the Pension provision across the University Group, responsible for providing expert guidance for complex queries whether in person, by telephone, e-mail or internet, taking prompt and effective action to resolve queries and update the relevant scheme computer system.
Ensure that the requirements for Auto Enrolment (AE) and Auto Re Enrolment legislatively are complied with. Ensure that all pension administration is processed in a timely manner and to ensure that employees’ contributions are paid accurately to the relevant pension providers on time.
Person Specification :