Why Cello Health Insight?
At Cello Health Insight we are passionate about client engagement, achieved by the relationships we build and the in-depth market research methods we use, which enable us to provide actionable insights.
Our skills are proudly on display through the energy of our people, who strive for excellence in all they do. And our collaborative approach coupled with the exceptional talents of our growing organisation offer a unique experience and career within healthcare.
We are currently hiring a research manager to join our qualitative team, please read on for the details of this position.
To own and lead project deliverables to ensure effective management & implementation of research projects
To oversee the development of key project deliverables and routine tasks, e.g. job costings, reports
To maintain significant client contact face-face client dialogue, brainstorming, to ensure distinctive service and effective client outcomes, e.
g. advisory / consultancy role
To lead development of client presentations, which clearly answer the business objectives
To take responsibility to run project within budget
To independently conduct research activities to help drive innovation and improve client satisfaction
To start to lead the design, fieldwork, analysis, interpretation and writing of research projects
To coach others in the design of research materials and presentations
To anchor all outputs to research business objectives
To produce client ready versions of research materials and presentations
To complete all administrative tasks in a timely and appropriate manner
To build close personal client relationships to help generate business and drive growth
To identify business opportunities and start to build close / personal client relationships with 4 6 clients
Start to conduct new business development activities, initiate meetings and write marketing reports
To lead direct reports, ensure effective teamwork and coach colleagues
To provide support and development to colleagues and encourage team working
To conduct appraisals, as well as provide on the job coaching and feedback to ensure on going development and delivery of objectives
To build and develop exec team project management skills
Act as a valued internal resource to Cello Health Insight, start to become a role model
To provide support and involvement and business improvement teams and / or management initiatives
Actively implement and seek to develop company practices and show awareness of need to continually innovate
Starts to become a role model and shows appropriate enthusiasm, drive and responsibility for tasks and their own development within Cello Health Insight
4 7 years experience in research or professional services organisation, of which :
4 years experience in research-based project support role
2 3 years healthcare sector experience is preferable
All round technical ability and broad knowledge of research methods and approaches
Ability to produce client ready interview materials and presentations
Good knowledge of the healthcare sector
Proven results in project management
Strong communication and interpersonal skills
Confidence in client presentations
Basic management skills and experience in coaching teams
Computer proficient : Outlook, Word, PowerPoint and Excel
Holiday that increases with tenure
Access to Learning & Development Team and tailored trainings
Collaborative working environment and focus on well being