Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy.
Our broad remit means we play a major role in people's day-to-day life, from the food we eat, and the air we breathe, to the water we drink.
We are currently recruiting for an Infrastructure Technical Lead End User to join our team.
This role is the lead technical resource for the End User domain within Group Infrastructure & Operations, reporting to the Senior Infrastructure Technical Lead
The role will require the post-holder to demonstrate exceptional technical knowledge and be the subject matter expert within GIO for the End User environment.
The position is within the Infrastructure Technical Lead team, providing technical assurance and direction, incident and problem management and managing technical risks for GIO Infrastructure services.
Infrastructure Services are key to the ability of Defra Group, its arms length bodies (ALB) and its end-users to perform every day activities, all of which have a large dependency on the End User domain.
The post-holder will be the driving influence of the provision of End User services ensuring their overall functionality and performance meet business requirements.
The post-holder will use their significant technical knowledge to ensure the End User technical environment is a robust, stable and secure platform for a wide range of services which underpin Defra’s IT provision.
The End User infrastructure services need to be fit for purpose, maintained, ensuring that changes do not adversely affect existing services, and that effective plans exist to address risks and weaknesses essential to avoiding failure, of which could have a significant impact to Defra operations and its public reputation.
The primary challenges for this role are to provide first class supplier assurance and have a strong grip on the technical landscape across the breadth of suppliers, supporting incident and problem management, and tracking technical risks ensuring appropriate mitigation plans are in place or that risks are escalated and understood for investment cases.
This will involve significant focus on both high and low level technical detail, working with Suppliers, Service Owners and Technical Architects.
Reporting to the Senior Infrastructure Technical Lead this role will :