Depot Manager
Southend on Sea, GB
5h ago

We have an opportunity for a Trade Counter Manager to join our Southend depot. We are looking for someone who can work in a team environment and manage all aspects of the day to day operations in a highly competitive and sales focused environment.

The role is busy, varied and every day can be different.

The Role :

  • To develop and train the team to achieve sales targets and increase personal performance levels.
  • Deal with enquiries and / or complaints from customers in a courteous, professional manner.
  • Have an excellent understanding and control of the depot costs and banking.
  • Ensure a safe working environment, in line with Health and Safety regulations.
  • Responsibilities

  • Grow sales and increase margin.
  • Manage and maintain a profitable depot.
  • Ensure smooth running of all functions within the depot.
  • Manage and motivate staff effectively.
  • Report on depot performance according to company requirements.
  • Attend training and develop relevant knowledge and skills.
  • Communicate company strategy and policies effectively to staff and customers.
  • Adhere to the processes located within the depot manual.
  • Improve and maintain a high level of health and safety.
  • Seek to continuously develop knowledge of customer and competitor activity.
  • Maintain and manage a high quality of customer service.
  • Comprehensive control of stock.
  • Maximise the efficiency of deliveries on van.
  • Keep vehicle roadworthy and legal.
  • Provide an efficient and effective service to customers.
  • Working to set targets.
  • To perform any other task that is of a reasonable request in line with the business.
  • Skills and Experience :

  • Plastic and window knowledge preferred but not essential as training can be provided.
  • A thorough understanding of health and safety practices.
  • Trade counter knowledge and experience.
  • Sales background.
  • Knowledge of the local market.
  • Organised and structured approach to work and tasks.
  • Proven management experience and the ability to motivate a team.
  • Excellent communication skills.
  • Ability to plan and organise own workload.
  • Ability to work as a member of a team and on own initiative.
  • Proficient IT skills (MS Office).
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