Customer Service Assistant
STM Group
Wimbledon, gb
6d ago

Areyou passionate about customer service?

Wouldyou like a career in the Rail industry?

Ifyes, then we are looking for you!

Due to the continued growth on your South Western Rail contract we arenow recruiting for an Additional team of Gateline Officers to complement ourexisting team at Wimbledon Station

The main responsibility is to assist customers travelling on the rail network,engage with passengers and enhance their travelling experience.

As a Gateline Officer you will play an important role in responding topassenger inquiries, reporting anti-social behaviour at the station andcompleting accurate reports.

If you enjoy speaking to people, this is the right job for you!

This is an excellent opportunity to join a renowned, nationalorganisation and to develop your career in the Railway industry

What You Get

  • Hourly rate of£9.75.
  • G ate line will be starting from 5h00 and finishing at 01h30
  • Exclusive access toour VIP Very Important Perks benefits portal and automatic enrolment on toour company pension plan
  • Ownership andaccountability for a Railway Station during your duty hours
  • Opportunity to makea real difference and a position of real responsibility
  • Training, Supportand Personal Development
  • An opportunity forprogression in a fast moving, exciting and growing company
  • What We Want

  • Experienced customerservice professional, with brilliant communication skills
  • Smart, well-groomedand confident disposition
  • Excellent writtenand verbal communication skills
  • You must be able towork 5 days out of 7 which will include some weekends
  • You must be able tocommute to railway station and Live in Wimbledon at 20 minute Commute or youwill not be considered for this role
  • You will be required to pass Drug & Alcohol screening prior toemployment commencing.

    Due to the high volumes of applicants if you have not heard back from usby 14 working days please consider your application unsuccessful

    STM Group is an equal opportunities and diversity aware employer

    STM hold ISO 9001, ISO 14001 & ISO 18001 certification together withSecurity Industry Authority Approved Contractor Scheme accreditation.

    IND - HP

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