Technical Lead
Air IT
Sandiacre, Nottingham, United Kingdom
4d ago

Are you an engineer that is looking to join a fast growing, dynamic and inclusive MSP?

Are you looking to be part of a wide fun, highly respected and pro-active team which benefits from supportive leadership?

Air IT are a fast growing MSP that care about you and your future growth - and we are passionate about adding great people to our team.

We have an ambitious vision, unique values and an exciting story to tell. People are our greatest asset and we only employee the right people, making sure our employees love what they do and always deliver at their best.

We are seeking an experienced Project Delivery Engineer wishing to progress their career to join our established Professional Services team.

Here you will be responsible for delivering a range of IT projects including Microsoft 365 migrations, Infrastructure upgrades, MDM solution deployments and many more.

As well as taking a lead role in issues resolution, mentoring / developing the engineer team and taking contributing to the development of the department.

Our ideal candidate will have technical project delivery experience and be looking to build their skills and grow with us.

What you will be doing :

  • Successfully deliver projects to the agreed scope within the required timelines.
  • Effective communication with the client and Air IT projects team.
  • Work with the support teams to ensure successful handover at project completion.
  • Mange to resolution technical escalations from the engineering team as required.
  • Provide mentoring and delivery support to the engineering team.
  • Review and approve project scopes and designs coming from the Solutions team daily.
  • Input into process and key improvement initiatives.
  • What we need from you :

  • Project delivery experience and commercial awareness.
  • Previous experience in an MSP environment or in a fast-paced, customer-focused role
  • Excellent communication skills and customer service.
  • Current and valid driving license and willing to travel to customer sites when required.
  • Willing to work out of hours as required by the projects and additional hours where required.
  • Key Technologies :

  • Microsoft Windows Server Operating Systems (2008-2019)
  • Microsoft Exchange Server 2010-2019
  • Microsoft Windows Hyper-V / VMware vSphere and vCentre
  • Microsoft Office 365
  • Microsoft Active Directory
  • Microsoft Azure Active Directory and InTune
  • Microsoft Azure IaaS technologies
  • Microsoft MDT
  • Mimecast
  • Backup Technologies (StorageCraft, Veeam and Datto)
  • Firewall Technologies (Sophos UTM / XG, WatchGuard & Cisco Meraki)
  • Network, Switching and Routing
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