Account Director
BT Group
London, United Kingdom
14d ago

purpose is to use the power of communications to make a better world. For each other, for our customers, for society and our communities.

We need you to help us do this.

Why this role matters

We have around 1.2 million customers and serve over half the FTSE 350. Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-

  • ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets : Fixed Voice;
  • Mobility; Fibre and connectivity; networked IT services provided over the biggest UK network in both fixed and mobile communications.

    We also provide network IT services to corporate and public sector organisations in the Republic of Ireland.

    Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services.

    Our ventures provide mass-market services like directory enquiries and payphones, and enterprise services including Fleet Solutions and BT Redcare.

    We also offer specialist enterprise services to our Internet of Things customers.

    What you'll be doing

    In-life leadership of a group of BT contracts with annual combined revenue in the range of £30-60m and EBITDA in the range of £8-

    15m. Typically a range of products critical for the customer’s business is delivered including WAN, LAN, Wireless, Voice, Mobile, Security & Conferencing across multiple countries and global regions

    Actively manages senior client relationships to ensure long term profitable business and strong customer satisfaction

    Recruits and manages a sales team which delivers i) regular change sales & ii) substantial new sales growth which will typically double or more the existing business with a number of targeted sector customers.

    Growth will be across new regions globally and the full range of GS portfolio. Ensures sales records are current and accurate in Salesforce.

    Accountable for contract P&L performance against targets working with the GS Business Management team to reduce cost; manage of P&L risk, and all other business management activities

    Global P&L performance against Budget

    Customer satisfaction globally

    Delivery of all contract obligations globally

    We'll also need to see these on your CV

    Several years of experience with relationship management and direct sales

    Track record of success in building relationship at C-level / senior manager / exec level

    Has delivered or exceeded sales targets in major enterprise accounts

    Developed and executed successful account plans to deliver business unit sales targets

    Creative thinking and solutions to complex business problems including across geographies and cultures

    Experience in contract management and project delivery

    Why choose us?

    At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people whether that’s friends, family, businesses or communities.

    Working here, you’ll receive an attractive salary and a range of competitive benefits, but more than that you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development.

    Benefits of working for BT include :

  • Competitive salary and on-target bonus plan
  • World-class training and development opportunities
  • 25 days’ annual leave (not including bank holidays)
  • Discounted broadband, mobile and TV packages
  • Car allowance (dependent on your role)
  • Share option and pension scheme programmes
  • Automatic enrolment into our Sales as Profession’ community
  • Flexible benefits to fit around you
  • BT is an equal opportunities employer. We’re working hard to create an inclusive working environment, where people from all backgrounds can succeed.

    We want to make sure your recruitment experience is the best it can be so, if you’re selected for an interview, please let us know if there’s any adjustments we can make that would be helpful for you.

    We value different perspectives, skills and experiences. We’re creating an inclusive working culture where people from all backgrounds can succeed.

    That’s why we welcome applications from all parts of the community.

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