Venue Team Leader
Milton Keynes, Buckinghamshire, United Kingdom
3d ago


Reporting directly to the Venue Branch Manager, your role as Venue Team Leader Manager is to be accountable for the global performance of your Costco Warehouse.

You will oversee the development and management of a team of self-employed Security Consultants. Specifically you will be responsible for recruiting, training, motivating and consolidating the team.

Also, you will be accountable for the total sales of Verisure product in the warehouse you manage and building and developing the relationship with your Costco interlocutors (frequent communication, stand positioning discussion, customers complaints management).

You will be expected to do a minimum number of sales by yourself per month, but the focus will be ensuring your team sales and consolidates to reach the sales budget of your warehouse.

Experience and Skills

Team development & Management Skills

  • Interview self-employed Security Consultants candidates and identify their potential in collaboration with the Venue Branch Manager
  • Accountable for ensuring successful on boarding of all Self-employed Security Consultants in collaboration with the Venue Branch Manager
  • Develop Self-employed Security Consultants sales skills in accordance with company rules.
  • Clearly communicate business objectives to Self-employed Security Consultants and ensure these are understood
  • Promote the development of sales per Self-employed Security Consultants
  • Communicate and enforce all Verisure business policies
  • Commercial Development

  • Monitoring Self-employed Security Consultants activities daily
  • Analysing customer feedback and individual / team performance to reward / sanction performance as appropriate
  • Demonstrate an ability to create an environment to motivate the teams
  • Evaluate the implementation of improving actions in collaboration with the Venue Branch Manager
  • Sell a minimum number of sales per month
  • Reach sales budget for your warehouse
  • Costco manager relationship

  • Exchange daily with the Costco Manager to ensure good relationship
  • Early Detect and solve any rising complaints before it goes beyond your warehouse
  • Optimise the stand location within your warehouse
  • Communication Skills : Ensuring fluid communication upward, downward and transverse

  • Perform commercial activity reporting with Venue Branch Manager / Account manager / Director
  • Exchange between other Venue Team Leader Manager on "best practices"
  • Location : Costco Warehouse

    Hours of work- 35 hours

    Salary £18,000 p / a + uncapped commission scheme

    Benefits :

  • Flexible organisation of your week
  • Health insurance
  • Pension scheme
  • 21 days (increasing to 23 days after 1 years? service) plus bank holidays
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