The Role : SeniorCompliance Access Officer
Contract type : Permanent
Location : StratfordWest Ham Lane or Cray House Sidcup
Salary : GBP 30,000 to GBP 35,000 Plus GBP 1,300 essential car user allowance
This is an exciting new opportunity within the Maintenance and Operational Services Compliance teamand you will be responsible for managing an end to end single no accessprocedure for statutory inspections of assets in units / dwellings so as toensure Health & Safety, regulatory and governance compliance as well asoffering our customers a seamless experience in their transactions withL&Q.
You will make a real difference helping to define anddevelop an effective, efficient and responsive process to support L&Q'scorporate objective of achieving Operational Excellence.
You will be required to manage staff located within ourneighbourhood teams and liaise with external contractors to actively gainaccess to the Trusts' units / dwellings within specified timeframes,to ensure that we are compliant with our Health and Safetypolicies for "behind the door" asset inspections while working towardsimproving the customer experience and delivering first class service to theresidents.
You will promote the development of staff, setting theirobjectives and managing their performance. It is essential that you are afirst-
class communicator with experience of working with a variety of differentstakeholders. You will be able to liaise effectively with internal and externalstakeholders.
You will need to be computer literate and be able input andretrieve data from computer management systems.
You will need a full driving licence and have access to avehicle on a daily basis as this role requires the post holder to be mobile(travelling to various sites).
If you believe you have the qualitieswe are after and are interested in working for an organisation that can reallymake a difference to people's lives, then please apply without delay.