Technical Solutions Response Manager
Jacobs Massey
12h ago


New opportunity has become available looking for a Technical Solutions Response Manager. Our client is searching for a Manager that has experience in programming Crestron / Extron, design schematics drawings and trouble shooting.

Main Duties include :

  • Direct support to Service contract customers that will need technical onsite support, with either re-programming or trouble shooting.
  • Produce high quality design schematics drawings either by CAD or Stardraw
  • Attend site meetings with Clients as required.
  • Review design drawings
  • Produce material schedules for procurement processes
  • AVIXA CTS I or D Certification
  • Investigation of technical problems encountered and provision of economical viable solutions
  • Support to sales staff where required on technical design.
  • Design of programmes for Creston Extron AMX and others
  • Attending sites to upload programmes and commission
  • Attend sites to carry out diagnostic
  • At times Project manage installations whilst onsite.
  • Network Knowledge
  • Ideally Dante certified , with a pro-audio experience.
  • Flexibility to work out of hours when needed and overseas.
  • You will be responsible for :

  • At times you may be requested to carry out site surveys
  • Maintain required Qualifications
  • To rectify customer care issues with programmes
  • At times your working hours will be flexible to company and customer requirements
  • Specifying new equipment
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