Spa Receptionist Permanent
The Balmoral
Edinburgh, Scotland
3d ago

The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins.

Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train.

The Position

Are you a spa and wellness pro? Do you pride yourself in your charming first impression, confidence and presentation? Ready to bring your people skills, organisational aptitude and expertise to a new role at the front of a world-leading luxury hotel spa?

Then we’d love to invite you to join us as a Spa Receptionist at Rocco Forte Hotels.

As Spa Receptionist, you will be responsible for coordinating all spa bookings, memberships and enquiries to provide the highest levels of service to our discerning guests.

You will promote the spa to maximise profitability, assist in all operational procedures and demonstrate an in-depth knowledge of our spa and treatments.

You will set incredibly high standards in professionalism, appearance and attitude at all times, as the first face our spa guests see.

Your success in the role will be defined by your ability to provide an incomparable guest experience and to support the wider hotel team with your outstanding levels of service, organisational savvy and spa and wellness sector knowledge.

In turn, you will be given the support to develop your own skills and career with us and, ultimately, your insight, commitment and pride in your work will make you an integral part of the Rocco Forte family.

Why join us at Rocco Forte Hotels?

At Rocco Forte Hotels, we are committed to giving our Team Members the skills and support required to deliver unrivalled service, and most importantly, to grow in their careers.

We also like giving our Team Members the very best benefits such as discounted rates at any of our 5 star properties from just £25 / €36 per night, a 50% discount in all of our F&B outlets, discounts across some of our Rocco Forte Spas and many more.

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