Mandarin-speaking Senior Property Manager
A dynamic international property management company is looking for an energetic and hardworking Mandarin-speaking Senior Property Manager to join their fast-growing team in Central London.
The role will offer support to Head of Property and provide landlords with a very high level of attention and excellent service.
LOCATION : Central London
CORE DUTIES :
The primary point of contact for Landlords and Tenants throughout the tenancy, liaising with in-house maintenance team to ensure that all reactive maintenance reported issues are dealt with promptly and clients are kept up to date
Where any insurance claims are necessary, raise the claim on the Landlord’s behalf, arrange quotes and bring the claim to a successful conclusion
Visit all the properties in portfolio on a regular basis, reporting back to the Landlord and highlighting and issues found.
Dealing with correspondence promptly, including processing invoices for ground rents and service charges, will be part of your daily routine
Ensure that all properties are safe and that the licensable properties in your portfolio adhere to the license requirements
At the end of the tenancy, analyse the check-out report and highlight any potential dilapidations to the Landlord and negotiate the deposit return
Provide direct support to the Head of Property Management and Property Management team.
Methodical in working, ensuring enquiries are prioritised and dealt with efficiently
Customer service focused, responding to Landlords within 24 hours across a variety of platforms (email, WeChat, WhatsApp)
IDEAL CANDIDATE :
Totally fluent in Mandarin and English
Proficient in Landlord and Tenant law
Able to work independently and be responsible for organising own diary and workload, including managing appointments to inspect properties
Good communication and negotiation skills