Business Manager to Chief Engineer
BT Group
United Kingdom-London-London
4d ago

Why this role matters

This is a unique opportunity in Chief Engineer, working alongside Business Directors on a day to day basis to deliver crucial business impact.

This is a highly visible role that will provide essential insight into how the business runs and the decision making process of an MD.

This role offers the opportunity to fast track a career and create excellent senior relationships and an extensive internal and external network.

Chief Engineer is a still a young organisation, bringing together wide ranging skills and expertise. The Business Manager to the Chief Engineer will be accountable for the CE Office to ensure the MD is set up for success.

The applicant needs to be ambitious, driven, discrete and comfortable with high pressure environments & ambiguity always striving for the highest quality output and comfortable with challenging others to deliver.

Chief Engineer is a dynamic business unit of Openreach, delivering services to communications providers across the UK and serving major corporate, business and government customers.

What you'll be doing

You will need a thorough understanding the business and the environment we operate in, you’ll be able to brief the MD on current issues, track actions, prepare the MD for key internal and external meetings that will include our customers, suppliers, our CEO and external regulator bodies respond to emails where appropriate and manage and resolve escalations.

By understanding the context, relationship and interdependencies of initiatives and issues you’ll be able to advise and inform to support the right decision.

You’ll also be engaging with and managing both internal and external stakeholders on behalf of the MD including customers, suppliers, regulatory and political bodies, Openreach CEO, Exec members and Openreach Senior Management Team (SMT) with the delegated authority to influence in the MD’s absence and with authority to pre-

empt & taking decisions on the MD’s work stack, business management projects, escalations and the Openreach Superstars recognition programme.

Strong Governance is critical in this role and you’ll ensure this is in place and maintained on behalf of the MD office by setting agendas and being part of Chief Engineer leadership team meetings, ensuring minutes are produced, and actions are owned and followed through to completion along with inputting into risk & performance discussions, including ownership of scorecard creation and reporting.

You’ll also provide direction and guidance, as needed, to the MD’s PA to ensure time is aligned to priorities and allocate work to business management analyst / graduate, ensuring they are fully utilized on value add work

We'll also need to see these on your CV

Outstanding communication and interpersonal skills with the ability to build and manage strong stakeholder relationships quickly.

Evidence should be provided of personally owned and prepared presentations (e.g. operational reviews) for Director level consumption.

Highly structured and well-planned approach with the ability to adapt your plans to deal with ambiguity or change. Evidence of successfully building structure and plans from scratch in a complex and volatile business environment, demonstrating personal resilience and adaptability in the face of constant business, operational and customer demands.

Ability to operate in a high pressure / high visibility fast paced situation. Evidence should be provided of your approach to dealing with similar situations.

Ability to understand and translate analytical and complex messaging into a clear and concise story for a senior audience in either briefing or slide format.

Demonstrate absolute discretion when handling sensitive and confidential material.

Qualifications :

Undergraduate graduate degree with a business / technical / professional qualification or equivalent experience.

Why choose us?

We’re on a mission to build the best network and make sure everyone can connect to it. We’re here to drive a digital revolution that will keep the UK as one of the most advanced digital nations in the world.

We’re 30,400 engineers who live where we work and our fleet of 23,000 vans visit 25,000 customers every single day. We’re building a digital future for communities we’re proud to be part of.

At Openreach diversity makes sense for us, our customers and our ambitions. We’re creating an inclusive working culture where people from all backgrounds can succeed.

That’s why we welcome applications from all parts of the community. Your benefits package could include :

  • Automatic enrolment into our pension plan
  • Shared Parental Leave
  • Flexible Working
  • Ongoing careers training and development
  • Access to a range of products and services with great discounts including free broadband.
  • LI-TB1

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