iwoca is breaking down the barriers that stop Europe’s 20 million small businesses from accessing finance. Traditional bank loans have slow application processes, inflexible terms and burdensome criteria.
In contrast, we use cutting-edge technology to offer flexible access to credit with a five minute application process and a decision in hours.
Since 2012, we've lent over £400 million to over 20,000 businesses across Europe. Our customers include everything from cafés to car dealers, salons to solicitors.
Along the way we have built a sophisticated technology platform, won numerous awards and grown a fun, and vibrant team.
However, we’re still near the start of our journey our aim is to finance a million small businesses within a decade and so we need more smart, hands-
on people to help us reach this goal.
We are seeking a German-speaking Credit Control Manager for team Germany. As a Credit Control Manager you will be part of a dynamic team that is situated within the German Operations team.
Your typical responsibilities will be to negotiate solutions with our overdue customers (owners / directors of SMEs), liaise with our lawyers in more complex cases and work closely across multiple departments (i.
e. Tech, Legal, Credit Risk Analysis etc.). In this role, you will take on responsibility early on, have strong impact on team DE performance and will find multiple growth opportunities.
Handle your customer portfolio (team members get assigned a number of overdue businesses), outline iwoca’s position in negotiations and create solutions (i.
e. arrive at a deal where possible)
Liaise with external stakeholders (i.e. insolvency administrations, business advisors, business lawyers etc.) in more complex cases
Collaborate with various teams to make informed decisions (i.e. with our Credit Analysis team when evaluating a submitted deal proposal)
Mentor an assigned junior (i.e. walk through complex cases with mentee)
Monitor deal offers and take the lead in closing them
Monitor financial transactions, book reconciliations etc.
Ensure you act in line with present regulations and legal obligations
Help us improve and challenge existing processes to make our team scalable
At least an undergraduate degree in business, economics, law or related fields
Intermediate-level experience in customer-facing roles (preferably customer success involving negotiation), law or related fields
A proactive mindset centred around ownership, motivation and growth
The tendency to stand up, challenge assumptions and be curious : your input is a key component to the role and we encourage you to bring ideas forward for discussion
Joining our team means you get to work on cool and challenging projects, you’ll always have a say in the business and you’ll have the opportunity to make a difference to small business owners.
We want to help all iwocans become top performers and we reward our team in lots of different ways.
We all enjoy :
A lovely office in central London, right by Tottenham Court Road
Two company retreats a year (in places like the French Alps or Spanish seaside)
Pool, ping pong, foosball tables and tournaments and yoga
An ever-growing number of clubs including climbing, chess, football and boxing
Plenty of drinks and snacks in our office kitchen
A paid volunteering day each year, for you to support your chosen charity
Just for you :
Medical insurance from Vitality, including discounted gym membership
Enhanced maternity and shared parental leave
A workplace nursery tax benefit scheme
25 days holiday and an extra day off on your birthday
Extra leave if you want to travel or study
We’re obsessed with learning. We offer :
Tickets to tech conferences across Europe
Company-wide talks with internal and external speakers
A calendar of meetups we host at our office
Access to learning platforms like Treehouse if you want to learn to code.