Senior Consultant: Architecture (NTT)
NTT Ltd.
Lichfield, United Kingdom
3d ago

In a constantly changing world, we work together with our people, clients and communities to enable them to fulfill their potential to do great things.

We believe that by bringing everyone together, we can solve problems using innovative technology that can create a world that is sustainable and secure.

At NTT, we encourage you to remain continuously curious, as that is what keeps you fast, flexible and relevant. No two days will be the same but that is what will help you grow and realize your full potential.

The power is in your hands to do great things. It’s time to lead the change, be the authentic you, to solve difficult challenges, to set the pace of change and to unleash your potential.

Want to be a part of our team?The Senior Consultant : Architecture proactively supports the delivery of multi-technology consulting services to clients by analysing and providing more strategies and solutions on all aspects of infrastructure and related technology components.

This position works on the development of the architectural approach for one or more layer of a complex solution. This individual reviews the developed infrastructure to ensure that it aligns to roadmaps and that it adheres to the architecture principles.

The Senior Consultant : Technology and Architecture deals with clients who have complex information technology environments.

The primary objective of this role is to work on strategic intelligent workplace consulting engagements that address a client’s organization needs.

In client engagements, we strive to define the organization’s current (as-is) state and determine a roadmap of transformation to take the organization to its future (to-be) state, including recommendations on how to accelerate the steps towards this journey.

They participate in the delivery of the client’s business transformation by using Information Technology to create new business transformation opportunities.

They develop and maintain knowledge of evolving trends in one or more emerging technology areas aligned to the NTT Intelligent Workplace (Customer Experience and Employee Experience) consulting practice and apply these to define opportunities for client organisations to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies.

As an Intelligent Workplace Senior Consultant Architecture you develop and maintain knowledge of evolving workplace trends in one (at least Microsoft) or more emerging technology areas and apply these to define opportunities for client organizations to deliver new business capabilities, profitable business growth as well as competitive cost efficiencies.

You engage with client stakeholders within existing NTT Ltd’s accounts as well as provide sales with support to convert new accounts and create sales opportunities for these clients.

As the Intelligent Workplace Senior Consultant Architecture, you are responsible for driving business outcomes through strategic discovery and you have the ability to translate business requirements into technology solutions and close the gap between IT and business.

You have experience in change management methodologies, preferably Prosci’s ADKAR. Because of your extensive knowledge of the Microsoft 365 Suite, you can easily identify areas where business productivity can be improved, and you can demonstrate how this improvement can be measured and realized.

Moreover, you are able to engage with clients as a trusted advisor and you pay close attention to details. You can coach the client smoothly to adopt new ways of working.

Because of your ability to understand the business and connect with people, you sustain a great working relationship on all levels throughout the process of change, you manage requirements and expectations, driving the client toward a trusted future.

Primarily responsible for the development of business process related solutions for clients. Defines client needs, determines a strategy and develops a plan / proposal for delivery of the project which generally leads to a client’s internal process or function being modified for improved efficiency and effectiveness.

The Senior Consultant : Architecture will provide sales and other business areas within NTT with support to convert new accounts and create high value service consulting sales opportunities for these clients.

They are subject matter experts with excellent business acumen, preferably with experience within one or more industry or horizontal domains.

As a senior consultant : architecture within the Intelligent Workplace Practice, they will be responsible for the development of business outcome related solutions for clients and create / support funnel and pipeline creation of consulting engagements.

Individual Key Performance Indicator metrics noted as :

  • Achieve 50%+ billable days (110 days per annum)
  • Achieve a personal revenue target of £130k+ from consulting billed work
  • Create compelling recommendations that pull through wider NTT High Value Services of 10 x Order Entry
  • Engage in 10+ client meetings per month
  • Create 4+ compelling client qualification slide decks per month, which in turn result in 50% Statement of Works where projects are delivered
  • Succeed engagements with client endorsements and Case Studies (measured as 40% of overall engagements) for internal and external publication
  • Lead with standard Consulting Assessments in the main with bespoke high value engagements used to develop wider pull thorough for NTT
  • From a reputational perspective, ensure as a thought leader you are lifting your personal profile as well as UK&I Consulting within NTT and externally
  • Ability to measure success within client engagements with direct and indirect cost saving recommendations Viewed by customers as a high performing and conscientious consultant with integrity whilst moving into a trusted advisor position.
  • Defines client needs, determines a strategy and develops a plan / proposal for delivery of the project which generally leads to a client’s internal process or function being modified for improved efficiency and effectiveness.

    May involve the recommendation to shift future performance to a third party. Working at NTT Key Roles and Responsibilities : Works closely with internal stakeholders in consulting development and other business development activities to create engagements that serve the client and utilise the consultant and wider team.

    Responsible for reviewing strategies and addressing a client’s organisational business problems and needs by providing recommendations.

    Use extensive experience to identify and analyse client challenges providing NTT Ltd with opportunities for client market share.

    Conduct regular technology related reviews. Proactively support the development of new strategies and solutions. Support the pre-sales process.

    Sell solutions and services as identified. Foster good relationship with clients, vendors and partners. Maintain, improve and share knowledge related to the information technology industry Coach and train Associate and Senior Associate Consultants.

    Review and evaluate client requirements in order to advise on the design, deployment and operation of infrastructures. Support the development strategies and solutions that define meta-architectural designs for complexity solutions that will address issues such as styles, concepts, mechanisms and principles that combine to formulate the architectural vision for a specific environment.

    Support research and investigation of emerging infrastructure technologies and the best practices associated with them. Continuously support to the improvement of internal effectiveness by contributing to improvement current methodologies, processes and tools.

    Outline the end to end solution set to enable the client’s business transformation. Use comprehensive business and technical experience to estimate scope of consultant and / or architect resource(s) effort and accurately estimate complex project time required for completion.

    Continuously search for opportunities to innovate solutions for the client thereby improving client’s business outcome and ensuring business development for NTT Ltd.

    Lead and proactively support client facing workshops by collecting, reviewing and analysing both IT and business issues.

    Review the design and update methodology required to address IT and business issues in a professional, knowledge sharing manner enabling the client organisation to achieve their stated outcomes.

    Review and update strategic documentation (including detailed business plans) relating to business transformation initiatives.

    Review and update roadmap documents and business cases. Undertake regular reviews to ensure outcomes are aligned to agreed deliverables.

    Maintain Vertical specialism and Intelligent Workplace Customer Experience (CX) and Employee Experience (EX) knowledge by staying abreast of current trends and best practices.

    Continuously monitor client satisfaction and ensure the completion of assignments by subject matter experts is driven to a high standard.

    Collaborate with Go To Market (GTM) and Sales by assisting with the GTM consulting propositions, presales process with clients which may include conducting meetings, writing proposals, proposing solutions and delivering presentations.

    Knowledge, Skills and Attributes : Comprehensive domain / industry expertise coupled with consulting and client engagement experience, demonstrating strong experience in client needs assessment and change management Knowledge and understanding of IT industry environment and business needs with strong problem solving and analytical skills.

    Excellent understanding of business transformation coupled with strategic thinking ability. The ability to work with a variety of internal and external stakeholders to ensure that the delivery of business transformation Extensive knowledge of systems, software and programming languages Ability to focus on detail with an understanding of how it impacts the business strategically Ability to establish and manage processes and practices through collaboration and the understanding of business Ability to facilitate workshops with clients on diverse levels.

    Experience of running discovery workshops, linked to presenting findings back to the client as well as capability to interact and resolve any areas when challenged on findings and or recommendations in a collaborative and successful manner.

    Transformational consulting experience, some business development and pre-sales experience. Proven consulting business development and pre-sales experience Academic Qualifications and Certifications : Degree in relevant field Working knowledge of Enterprise Architecture methodologies (e.

    g. TOGAF, ITIL, COBIT) and how to operate under structured project management Relevant industry specific accreditations and / or affiliations Knowledge of IAAS, PAAS and / or SAAS technologies One or more of the following certifications (desirable) MCSA / MCSE : Productivity MCSA / MCSE : Mobility MCSA / MCSE : Data Management & Analytics MCSA / MCSE : Cloud Platform & Infrastructure Required Experience : Comprehensive technical experience in a similar role within a large scale (preferably multi- national) technology services environment Multi-technology infrastructure design experience Comprehensive technical experience in a similar role within a large scale (preferably multi- national) technology services environment.

    Multi-technology infrastructure design experience Extensive expertise coupled with consulting and client engagement experience, demonstrating good experience in client needs assessment and change management Some experience in integrating the solutions for particular projects with the business domain, enterprise concerns, industry standards, established patterns, and best practices Transformational consulting experience.

    What will make you a good fit for the role? Seasoned and experienced architecture consulting professional Has full understanding of specialisation area Acts quickly to resolve a wide range of issues in creative ways Makes good use of superior / leadership / client time Anticipates client / team questions and concerns, and shares point of view diplomatically and objectively Provides coaching to colleagues or team members to enable them to complete activities and tasks Represents the NTT Brand at the highest level and creates an inclusive environment Demonstrates ability to manage upwards' Fully qualified, career level, career journey-orientated Uses good judgement in selecting tools and methods to solve problems Networks with senior internal and external people in own area of expertise Exercises judgment in selecting methods, techniques and evaluation criteria to obtain results May coordinate others’ activities

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