Revenue Operations Executive
Bottomline
Theale, England, United Kingdom
1d ago

We are looking for a Revenue Operations Executive to innovate , win , and grow with us.

Job Summary

  • Working as part of a busy Finance department, the Revenue Operations Team is a key team within the business. They are responsible for all order processing , software & hardware fulfilment , hosting access, support contract creation and invoicing out of GBS regions;
  • working to strict month end deadlines , revenue recognition rules and Sarbanes Oxley guidelines. This is an internal team with a strong customer focus.

    Job Responsibilities :

    Customers

    Delight our customers by :

  • Ensuring customer orders have been through the correct approval channels to meet all contractual, legal and business requirements.
  • Verifying customer orders have been completed to a minimum standard to ensure that delivery expectations can be met
  • Entering customer orders onto accounting software within set SLA
  • Despatching customer orders (electronic and physical media) & licence key generation
  • Creating customer support contracts
  • Raising all customer invoices for GBS
  • Raising customer credit notes and re-invoicing where required
  • Work together by :

  • Liaising with the Account Managers to ensure orders meet required standards
  • Working with Product Marketing to ensure latest software is despatched
  • Producing ad hoc sales information and / or reports within finance and the wider business
  • Working with Project Teams and support to ensure customers have a working solution
  • Reporting and communicate critical metrics
  • Working with the Revenue Operations Team Leader and other teams to drive continuous improvement
  • Innovating by :

  • Partake in the integration of acquired companies into standardised processes
  • Analyse and identify opportunities for process improvement
  • Proactively drive items to closure
  • Any other projects or duties that may arise.
  • Improve (KPI’s)

    Constantly improving by :

  • Understand and apply internal controls consistently
  • Maintaining up to date procedure documents relating processes
  • Proactively look for ways to improve performance and reduce SLAs
  • Skills, Knoweldge and Experience required :

  • Qualifications : 5 GCSE grades C or Above including Maths & English (or equivalent)
  • Working within a Finance / Revenue or an Orders team
  • A quick learner
  • Thoughtful with exceptional attention to detail
  • Flexible in their work to allow involvement in project work
  • Professional communicator both by email and phone
  • Multi-tasker and enjoys high volume of work
  • Ambitious, self-motivated and proactive
  • Preferred experience :

  • Working for a software company / technology sector
  • Working with the following software or systems; MSD AX accounting system, Salesforce CRM system, Excel and Word.
  • Some familiarity or general understanding of revenue recognition and / or Sarbanes Oxley would be advantageous.
  • Written and spoken French and / or German would be an advantage but not essential
  • Bottomline is a participating employer in the Employment Verification (E-Verify) program EOE / AA / M / F / V / D / E-Verify Employer.

    Bottomline Technologies is an Equal Employment Opportunity and Affirmative Action Employer.

    You’ll love Bottomline because in everything we do we seek to delight our customers and we are passionate about building a company of which we can all be proud , and this starts with building amazing teams filled with team members that challenge you every day.

    Report this job
    checkmark

    Thank you for reporting this job!

    Your feedback will help us improve the quality of our services.

    Apply
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Continue
    Application form