Function : Branch
Hello, we're TSB, and we’re here to make banking better for everybody, every day.
At TSB, we’re all here to give money confidence to our customers and communities. Wherever you work in TSB, you can make a real difference to your career, our business, and the wider community.
We are looking for someone who is passionate about customer experience.
At TSB we’re here to make banking better for everybody by helping people be confident in managing their money we call this Money Confidence.
As a Money Confidence Expert you’ll help personal and business customers build confidence in using the different ways they can bank with TSB.
You’ll show and help them get the most from their channels of choice so their everyday banking is easy and convenient. You’ll build and deepen customer relationships by getting to know about them and their unique needs.
By going the extra mile and offering them financial support that might even change their lives. Building a great relationship, adding that personal touch and making them feel that TSB is the only bank for them.
What we need today
We’d love our Money Confidence Expert to have these skills and experience :
What we need tomorrow
We know it takes more than just skills and experience. So, we want our Money Confidence Expert to :