Civil Enforcement Officer
Marston Holdings
Birmingham, GB
1d ago

Civil Enforcement Officer

£19,536

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At NSL, our vision is to make the UK a safer, fairer and better place to live and work. We help our clients innovate and improve services to deliver better outcomes.

Built on trust and respect, we are driven and inspired to deliver as one team, and are proud of what we do. We provide frontline, back office and customer support services to design and manage places used by the public and provide national enforcement expertise at our borders and infrastructure.

With over 4,000 colleagues in 250 locations across the UK we serve over 150 clients and 20 million citizens. Here at NSL, everyone is welcome.

We have an inclusive workforce that offers employment opportunities whoever you are, wherever you work and whatever you do.

We are bronze aware holders of the Armed Forces Covenant and actively encourage applications from Armed Forces personnel, veterans and reservists.

We are committed to our core values, they are key to the way we work with our colleagues, customers and suppliers, joining us would mean upholding these values in everything you do :

  • Professionalism Achieving the Highest Standards
  • Accountability ownership and responsibility of our actions
  • Respect For each other and customers
  • Transparency- open in the way we engage and do business
  • Innovation Enthusiasm for new ideas and technologies
  • Do you enjoy working outdoors, helping people and have great communication skills?

    Do you have excellent customer service skills and enjoy being active?

    If so, NSL are currently recruiting for a Civil Enforcement Officer.

    What you will be doing

    Our Civil Enforcement Officer are the eyes and ears of the local community, patrolling areas, providing advice to residents, and members of the public, whist enforcing road traffic orders and issuing parking fines.

    You will play a significant role in reducing traffic congestion, and improving air quality through the enforcement of parking restrictions.

    Your aim is to keep roads congestion free and keep traffic moving.

    Your day will be spent, mostly outside, in all weathers, walking up to 10 miles per day, so please consider this before you apply.

    You will be dealing with members of the public face to face, so customer service must be something you enjoy, sometimes in difficult situations.

    You will be required to work 42.5 hours per week, Monday to Sunday (including Bank Holidays). Shifts vary so flexibility for the role is essential.

    What you will need

    You must enjoy dealing with people, be friendly polite, and willing to offer support, advice and assistance to colleagues and customers.

    PC skills would also be an advantage, as you will be using a hand held device daily.

    Driving is required within the role, and a full UK driving licence is essential

    In return for your hard work :

  • Free uniform
  • Paid Holiday
  • Employee Benefit Scheme- Including Cycle to Work Scheme, Childcare Vouchers & Discounts
  • Reward & Recognition Scheme
  • Training & development opportunities
  • Employee Consultative Committee to represent the voice of colleagues
  • The role is also know externally as a Traffic Warden

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