Job Title : Group IT Support Analyst
Location : IT Team, Sheffield
Work Days : Monday Friday, 40 hours (Hybrid Working available)
Contract : Permanent
Our vision is to be the leading specialty bakery group in the UK and we want the best people in place to achieve this. Our continued success is built entirely on the talented people who work here, so employee development is important to us because everyone is a valued member of the team, and we want every individual to have the skills and capabilities to achieve both your own personal goals and our business goals.
We want good people to join our company, to help our company continue to go from strength to strength. If this sounds like you, please read on!
Job Purpose
This role is responsible for providing first / second line support via group helpdesk system. Working closely with Group Helpdesk Manager to ensure all incidents are closed based on SLA’s, escalating to and working alongside third party support partners where required.
Role Key Accountabilities
Knowledge, Skills & Experience
What’s in it for you :
In addition to a competitive salary, you will receive : -
