Project Officer Internship (Part-time)
University of London
34d ago

Title : Project Officer

An exciting opportunity for a 3-6 month 3 month minimum internship working as a project officer at a young and growing national charity headquartered in central London.

This is a part time position , initially for three days a week , starting ASAP . There is potential for a contract to be offered beyond the extended internship period , depending on the candidate’s suitability and performance.

About Frazzled Cafe

Frazzled Cafe ( is a registered charity with a focus on mental wellbeing that runs peer support meetings across the UK for people feeling overwhelmed by the stresses of modern life.

With the support of MHFA (Mental Health First Aid) trained volunteer facilitators we run fortnightly peer support meetings in select Marks & Spencer stores across the country, providing people with an opportunity to come together and share their personal stories in a safe, confidential and non-

The role

We are looking for someone who is enthusiastic, hard working, organised and self motivated . An entrepreneurial spirit and strategic mind-

set are important as we are a small team working to achieve large scale goals and wear many hats across our roles. There is potential within this role to gain experience across multiple different areas of project work and there are no limits to the level of involvement and ownership that the successful candidate can achieve.

The ideal candidate is proactive, committed, flexible and able to learn quickly.

This role has opportunities for travel within the UK and participation in meetings and events with senior business leaders.

This role will report directly to the Director .

Responsibilities will include :

Project delivery and development

  • Play a key role in current project development , including development of project resources
  • Carry out research and project concept development
  • Logistics and Admin

  • Lead on administrative tasks including scheduling & preparing invitations to Frazzled Cafe meetings , CRM management and travel and logistical arrangements
  • Compile and evaluate KPI reporting for internal and external stakeholders
  • Contribute to review of processes and systems management
  • Communications

  • Develop a social media strategy and content for social media channels and website
  • Pursue opportunities for promoting awareness of our services with relevant press (regional & national) and local community organisations.
  • Test and refine Google Adwords programme
  • Fundraising and contract management

  • Contribute to bid writing and preparing funding applications
  • Support corporate sponsorship fundraising initiative currently being piloted for potential expansion
  • Monitoring and evaluation

  • Design and roll-out ongoing participant feedback surveys
  • Evaluate survey data and present conclusions / proposals for next steps to internal stakeholders
  • Lead on the development and roll out of a survey to capture long-term participant impact
  • Review and analyse external research from relevant studies
  • Evaluate impact of marketing and publicity utilising Google Analytics
  • Volunteer Management

  • Opportunity to get involved in the design and delivery of volunteer recruitment and training program
  • Develop content for volunteer portal on website and monthly team meetings via Google Hangouts
  • The candidate : Key requirements

  • Ideally post graduate although suitable graduate applications and / or equivalent work experience will be considered (2 : 1 degree minimum)
  • Advanced knowledge of and practical experience using Microsoft (Word, Excel & Powerpoint), internet based tools (Google G Suite, Surveymonkey, Squarespace, etc.
  • and social media (Twitter, Facebook, Instagram & LinkedIn)

  • Knowledge and understanding of project management and experience of working in a project environment
  • Excellent communication skills (written and verbal) and the ability to engage and communicate effectively with external stakeholders
  • Discretion and compassion when handling sensitive information
  • Effective and efficient research experience
  • Excellent time management skills and the ability to prioritise tasks appropriately
  • Outstanding organisation skills and attention to detail
  • Positive, creative and flexible approach to problem solving
  • Self-starter who can oversee projects from start to finish
  • Willing and able to work remotely part of the time
  • Other requirements

  • Candidate needs to able to commute in London as team working / meeting locations will typically be the Google campus in Shoreditch or a working space in Tottenham Court Road.
  • Please note that CoSector, on behalf of Frazzled Cafe, is managing the recruitment for this role. Please do not contact Frazzled Cafe directly;
  • all enquiries must come through the CoSector's internships team. Any applications sent to Frazzled Cafe directly will not be accepted.

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