Posting Date Apr 16, 2021
Job Number 21035881
Job Category Rooms & Guest Services Operations
Location St. Pancras Renaissance Hotel London, St. Pancras Station, London, London, United Kingdom VIEW ON MAP
Brand Renaissance Hotels
Position Type Management
Located Remotely? N
You were always one of those curious kids who opened every cabinet, peeked behind every door, and never ceased to ask "why" when given an explanation.
Today, you bring your personal style to every experience. You live life to discover. You are passionate about your neighborhood, always looking to explore the places one wouldn’t find in a travel guide.
If this sounds like you, you’re in the right place. You’ve got authentic style, natural curiosity and a warm way with people.
Renaissance is not just a place to spend the night, it's a place to discover, a place in the world with style like yours.
That’s why we’re not just looking for anyone. We’re looking for someone like you.
Let your passion for discovery become a career. Explore, discover, share and inspire at St Pancras Renaissance Hotel
As our strategic Director of Operations you will champion, develop and implement property-wide strategies that deliver in all relevant business goals.
You are responsible for Front Office, Housekeeping, Chambers, Loss Prevention and the St Pancras Spa from a Rooms perspective and the following property’s food and beverage and culinary operations including The Hansom, MI+ME and Events Operations as well as Kitchen.
You will work with direct reports (Drivers) to develop and implement departmental strategies and ensure implementation of the brand and St Pancras service strategy and initiatives.
You will ensure all Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximises the financial performance of the departments.
As a member of the Executive Committee, you will develop and implement property-wide strategies that are aligned with the property and brand’s business strategy and focuses on the execution of exceptional activities that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.
You’ll need to know your stuff :
You’ll be expected to deliver on the following :
In addition, you must be fluent with correct food handling and service procedures relating to food hygiene, health, safety and allergy awareness
This can include face masks and gloves and any other PPE as deemed appropriate or necessary at the discretion of the company
Do you want to be part of a team of talented people, passionate about creating extraordinary experiences in London’s most iconic hotel?
Then we look forward to receiving your application
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture.
We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.