Senior EUC Engineer
IVC Evidensia UK
Keynsham, GB
4d ago

Senior EUC Engineer required on a permanent basis in Keynsham, Bristol.

The Role

We are looking for a hands-on technical engineer to join the End User Experience team. The job primarily involves maintenance, 3rd line support and management of all EUC devices and services, which will areas such as deployment infrastructure, laptops, desktops, mobile, video conferencing and remote print servers.

You will be responsible for maintaining SLA’s to ensure our internal customers have a great service experience.

We work in a highly agile way, with our teams to self-organising and adapting to achieve business objectives. Ideally, you will be an experienced, hands-on technologist capable of delivering projects within an Infrastructure Operations function.

About Us

We are proud to be the UK network of IVC Evidensia, Europe’s leading veterinary care provider based across 11 countries employing over 19,000 staff.

We invest in our people, premises and processes to provide clinical excellence. Founded in 2011, we have grown rapidly by offering vets a unique and innovative working environment, promoting the highest standards of care while retaining clinical freedom and the flexibility of local service delivery.

Role Requirements

What are we looking for?

  • Experience of third line fault repair and vendor escalations
  • Proficient problem solver
  • Confident communicator of complex I.T. information to non-technical audience with clarity
  • Strong planning and time management skills
  • Good understanding delivering success in an I.T. function
  • Ability to deliver under pressure
  • Dedicated to providing IT solutions and managing relationships with key business areas as well as 3rd parties.
  • As a Disability Confident Employer, we are keen to hear from candidates with disabilities and long term health conditions and would be happy to discuss any reasonable adjustments needed during the recruitment process.

    If this position is of interest to you then please get in touch.

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