Hotel Description :
Holiday Inn London Heathrow T5 was the first Arora Hotel to have partnered with the InterContinental Hotel Group.
Following a rebranding and refurbishment the Holiday Inn London - Heathrow T5 opened on September 2014. Centrally located in the historic village of Colnbrook, with direct links to the A4 & motorway network of M4 & M25 the Hotel is easily accessible, with the Heathrow Terminals only a 15 minute drive or Heathrow Terminals.
With 119 bedrooms, the hotel offers a full service restaurant, bar and a coffee shop. The hotel was the first of its kind within the Arora Group to have partnered with IHG's 'Open Lobby concept'.
The Housekeeping Department is responsible for the upkeep and cleanliness of the entire hotel including guest rooms, public areas, Food & Beverage outlets, spa facilities, back of house areas and team member facilities.
Servicing a set number of guest rooms each day to the standards required. Basic duties will include : bed changing and making, dusting, vacuuming, polishing, cleaning baths, showers, toilets, mirrors and glassware etc.
Reporting any damaged or missing items to the Floor Supervisor
Maintain good communication and working relationships to ensure best practise
Ensure that you have the correct amount of rooms on your task sheet
Ensure waste is minimised when using materials, i.e. chemicals, toiletries linen, stationery and disposables
Be aware of hotel environmental procedures (recycling and waste segregation)
Respect and maintain security of guest rooms and privacy of guests
Follow the Company Lost Property procedures
What we are looking for
Previous experience is preferred but not essential
Ability to take on physically demanding job
a commitment to delivering high levels of guest service and cleanliness
a positive attitude and good command of the English language due to guest interaction
Strong English Language communication skills