Senior Apple Systems Administrator
13d ago


Brandwatch is building something special. We have already created the best Social Media Monitoring platform in the world, but that’s just the start.

We are looking for great people to help us write the next chapter in Social.

The IT team has an opening for an experienced Apple Systems Administrator to join the team in Brighton, your job will be to handle our growing fleet of Apple macOS and iOS devices (600+) globally.

You will also be responsible for ensuring that all the IT needs of our staff in our global offices are met.

We currently use Puppet, Munki, Munkireport, Reposado, AutoPkg and Deploystudio to handle our Macs, so hands on experience using these tools is needed as is a good understanding of using MDM and the DEP.

The IT team prides itself on it’s enthusiasm and approachability. We would expect any candidate to be energetic and willing, you should be confident engaging directly with staff.

Face to face IT support is an important part of the role.

This is a fantastic opportunity within a growing business to work in a team that is simply adored across Brandwatch for their efficiency, innovation and problem solving skills.

Reporting to the IT manager and based at Brandwatch HQ in Brighton, you will be working closely with your colleagues in New York and Boston, and the Brighton based Capacity Engineering Team.

Your daily duties will include :

  • Taking care of a range of inbound support request covering all areas of IT.
  • You should expect to travel to our other offices, spending several weeks a year away.
  • Day-to-day management of the IT operations in the Brighton office and offices around the world, and any remote teleworking staff.
  • Maintaining video conferencing facilities
  • Ensuring all systems and standards are ISO27001 compliant, robust, scalable and well maintained
  • Onboarding new staff, IT Inductions
  • Purchase of Apple hardware
  • Preparation and deployment of Apple hardware
  • Preparation, installation, and deployment of new and existing desktop environments, particularly macOS on Mac, but also a very small number of Windows and Linux devices.
  • On going management and configuration, using an MDM and other deployment tools
  • The purchase and installation of the appropriate software
  • Essential Skills

  • 3-5 years of Apple Systems Administration experience
  • Excellent macOS troubleshooting skills.
  • Experience handling Google G Suite, Github, JIRA.
  • Hands on experience using Puppet, Munki, Munkireport, Reposado, AutoPkg, Deploystudio, DEP and Apple MDM.
  • Experience packaging macOS software using Packages and AutoPKG
  • Experience using command line.
  • Previous experience working with remote users and office locations.
  • Well organised and a good attention to detail
  • Good communication and documentation skills
  • Enthusiastic about Apple and it's roadmap
  • What we offer;
  • Benefits : We offer a range of benefits including; bike to work scheme, pension contribution, childcare vouchers and discounted gym memberships.

    Culture : Brandwatch is a place where the lines between work and fun are blurred. As a growing international company, with 6 offices across the globe, communication is key to ensure everyone’s voices are heard, and helps us maintain our flat structure.

    We listen and learn. We develop our staff. We care about everything, and above all we support each other.

    Working for Brandwatch : Brandwatch Brighton is where it all began. We can be found in the vibrant North Laine, whilst we don’t believe in stereotypes, we do host yoga classes and Juice Mondays.

    We have cupboards bursting with snacks, a well stocked drinks fridge, sushi lunches, flexible working spaces and if you’re lucky we’ll even treat you to an ice-

    cream on the beach and you can enjoy one of our fortnightly massages right from the office.

    To all recruitment agencies : Brandwatch does NOT accept agency resumes. Please do not forward resumes to our jobs alias or Brandwatch employees.

    Brandwatch is not responsible for any fees related to unsolicited resumes

    Add to favorites
    Remove from favorites
    My Email
    By clicking on "Continue", I give neuvoo consent to process my data and to send me email alerts, as detailed in neuvoo's Privacy Policy . I may withdraw my consent or unsubscribe at any time.
    Application form