Digital Innovation Senior Associate 12 month FTC
3d ago

Line of Service

Internal Firm Services


IFS - Internal Firm Services - Other

Senior Associate

Job Description & Summary

About the Team

The Digital Innovation team, which forms part of the Design Studio within L&D, are embarking on a journey to transform the way we deliver effective learning solutions across our firm.

The team researches, develops and delivers cutting edge, technology enhanced learning experiences. Tomorrow’s learners will expect transformative virtual and live learning environments, and this team is focussed on providing them.

We are looking to enhance our team with a diverse set of skills and experience, and are looking for individuals with a passion for technology and desire to do things differently, creativity, with innovative ideas, and an ability to navigate ambiguity with a view to creating better outcomes.

Reporting to the Digital Innovation team leader, you’ll be a curious self-starter, ideally with prior experience in working with technology, as part of projects / programmes or through experiential events with a focus on technology, within a professional services or similar environment.

You’ll need to demonstrate a strong breadth and depth of existing skills as well as a willingness to continually develop new skills.

About the Role

Responsible for research & development, market research, piloting and embedding new technologies in our internal learning solutions. You’ll be required to

Develop and deliver new technology / tools into our projects and programmes, to time and budget, producing assets and deliverables of a high quality

Support Design Studio workshops and consultations, working with design facilitators and wider horizontal team to agree approaches and consider how learning technologies can increase the learning effectiveness

Demonstrate a willingness to continually develop new skills and areas of specialism

Engage and build your network across L&D, UK business stakeholders and network firms to understand how technology is being used in learning and develop potential future use cases for emerging technologies

Coach and support peers and team members, sharing knowledge, experience and skills in a collaborative manner

Collaborate and support the team in sharing their understanding of the use of technology in learning through various channels including workshops, presentations and training sessions, across the L&D function

Build and maintain a good understanding of the external market, keeping pace with new learning technology trends and key suppliers delivering these services

Work with external supplier in the design, development and delivery of a variety of digital learning assets and learning technology services

Oversee and manage access to tools and licences held within the Digital Innovation team

Manage and maintain catalogue, including loaning of assets, of Digital Innovation hardware & technology e.g. cameras, VR headsets, iPads etc

Maintain and develop the team’s Google site, generating ideas for improvements and new content

Be prepared to travel within the UK and abroad and support the delivery of flagship programmes (when current travel restrictions are eased)


Experience delivering and contributing to technology projects and development of specified project deliverables

Have evidence of bringing new and innovative approaches to delivery

Proven ability to self-motivate and work independently as well as a track record of working collaboratively as part of a wider-team

Ability to work with external clients and suppliers, and deal with detailed requirements to achieve our goals

Ability to build and maintain good relationships with a wide variety of stakeholders

Managing and contracting with external suppliers to develop and deliver technology based solutions for learning

Ability to share insight, and articulate opinions clearly to a group with varied levels of technical knowledge

Ability to communicate confidently and effectively, both in written and verbal form

Significant attention to detail, able to manage time effectively to meet challenging deadlines

Effectively use online collaboration tools e.g. virtual meetings and Google G Suite

Demonstrate willingness to continually develop new skills in line with emerging technology priority areas


Experience working with emerging technologies such as virtual and augmented reality, chatbots, machine learning etc.

Experience of research, development and delivery of event technologies

Experience of elearning development tools and learning management systems

Demonstrate the ability to use, or quickly learn how to use, graphics, video development and video editing software (e.g.

Adobe Creative Cloud) to create training assets for courses

Experience of working with offshore resources, contingent workers and / or external suppliers

Experience of sharing knowledge and support upskilling of others e.g. through delivering workshops or virtual training sessions

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