Partnerships Business Analyst
Hiscox Ltd
York, UK
6d ago

Job Description : The team

The team

The UK Business Analyst team consists of 15 BA’s across the business and IT domains, located in Colchester, London and York.

The team is passionate about continually improving how Business Analysis is conducted throughout the UK and the successful candidate can look forward to participating in and benefiting from this team ethos.

The role

This role will be aligned to our Partnerships division. The Partnerships team is a well-established contributor to the profitable growth of our Direct business.

Hiscox Partnerships have traditionally been built around our market leading HNW proposition, working with a range of associations to distribute our Home products to their members.

As Hiscox Direct has diversified, the Partnerships team has evolved with it and is now increasing focus on the rapid expansion of distribution of our SME proposition, built around the intelligent use of data, placing customer UX over the pre-requisite of high standard products and integrating with third parties to fundamentally improve the way SME customers are serviced by the insurance industry.

This role will span the project lifecycle, from initial concept, business case, scoping and requirements through to working with technical delivery teams to successfully implement the changes you have defined, finally handing them over to business as usual.

As well as IT deliveries there may also be elements of Business as Usual (BAU) analysis to optimise existing processes for both Hiscox and our partners.

The role will be based in York, with occasional travel to UK offices where required.

What you’ll be doing

  • Working as an integral part of our Partnerships team, supporting the full project lifecycle from initial scoping through to delivery and benefits realisation processes
  • Producing high quality business analyst deliverables, including but not limited to, scope articulation, business requirements, process models, user stories, functional and non-functional specifications, testing
  • Building strong, productive relationships with the business, IT & third party stakeholders
  • Implementing continual improvements within your sphere of influence to ensure that we are constantly delivering efficient and effective change
  • Person Specification :

    Our must haves

  • Proven experience of eliciting, documenting and delivering high quality business analysis deliverables.
  • The ability to combine soft influencing, persuasion and consultancy skills with leadership qualities that will encourage stakeholders to positively respond to questions, enquiries and requests to meet deadlines
  • Excellent written and verbal communication skills, capable of working with people at all levels within and external to the business
  • Be highly results driven, with the energy and determination to succeed in a fast paced environment where the speed of response is critical to success
  • Our nice to haves

  • Experience in Agile, delivering incremental improvements to systems and processes
  • Experience with third party technology vendors
  • Experience working in a Partnerships team
  • Experience of working in the insurance industry
  • Experience of web and digital implementations
  • Experience of customer facing change
  • About Hiscox UK

    Hiscox UK is a leading brand in the insurance market, recognised as setting the standards others try to emulate. We consistently deliver strong growth and exceptional returns, recruiting only the very best and empowering them to deliver.

    We are known for insuring the homes of the rich and famous through to the most innovative technology companies. Our customers are diverse and unique and are only united by our ability to provide specialist insurance tailored to their needs.

    Diversity and flexible working at Hiscox

    At Hiscox we care about our people. We hire the best people for the job and we’re committed to diversity and creating a truly inclusive culture, which we believe drives success.

    We also understand that working life doesn’t always have to be nine to five’ and we support flexible working wherever we can.

    No promises, but please chat to our resourcing team about the flexibility we could offer for this role.

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